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DP reviewed my account

Discussion in 'Support & Feedback' started by hungphutho, Sep 22, 2013.

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  1. digitalpoint

    digitalpoint Overlord of no one Staff

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    #21
    yeah sorry, was like 2am our time. Can you post a screenshot of the payment you made where it says "Premium Membership" in your PayPal?
     
    digitalpoint, Sep 23, 2013 IP
  2. hungphutho

    hungphutho Active Member

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    #22
    here
    acc3.PNG
    there is no such word as "Premium Membership"
    only "Account Upgrade: User Name Change (hungphutho)"
     
    hungphutho, Sep 23, 2013 IP
  3. hungphutho

    hungphutho Active Member

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    #23
    I sent you TeamViewer ID / password for you to check. inbox PM
     
    hungphutho, Sep 23, 2013 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #24
    Right... That's not premium membership. It looks like you went and bought the exact same thing you bought before on accident and we refunded.
     
    digitalpoint, Sep 23, 2013 IP
  5. hungphutho

    hungphutho Active Member

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    #25
    please refund to me, then I will make video screenshot when making payment
     
    Last edited: Sep 23, 2013
    hungphutho, Sep 23, 2013 IP
  6. #26
    You don't need to make a video screenshot... but do NOT purchase the one labeled "username change" again (for the third time).

    Please read what you click on.
     
    digitalpoint, Sep 23, 2013 IP
    FreeFun4Every1 and sarahk like this.
  7. hungphutho

    hungphutho Active Member

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    #27
    Thank you very much, cause I do not read :(
    I was successful
    once again say thank you.
     
    hungphutho, Sep 23, 2013 IP
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