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DP reviewed my account

Discussion in 'Support & Feedback' started by hungphutho, Sep 22, 2013.

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  1. #1
    I have not received a senior member upgrade.
    probably is not enough time?
    here is Billing snapshot display of me
    Transaction ID
    id.PNG
    buy.PNG

    if are waiting, please let me know
    Solved! View solution.
    Last edited: Sep 22, 2013
    hungphutho, Sep 22, 2013 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Hmm... Looks like you got the wrong thing. Looks like it was for username change, not premium membership. I can refund it if you want so you can buy the right thing?
    digitalpoint, Sep 22, 2013 IP
  3. hungphutho

    hungphutho Active Member

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    #3
    My account is linked facebook . perhaps the reason is fin
    yeah! please help me refund , and buy right thing
    hungphutho, Sep 22, 2013 IP
  4. hungphutho

    hungphutho Active Member

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    #4
    admin busy work?
    you can activate my account. do not need to pay it back. so do not lose your time
    hungphutho, Sep 22, 2013 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    There isn't a way to transfer it to a different item. It's been refunded.
    digitalpoint, Sep 22, 2013 IP
  6. hungphutho

    hungphutho Active Member

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    #6
    after receiving the refund. I soon upgraded
    acc.PNG

    I still have not received a premium member .
    hungphutho, Sep 23, 2013 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Uh... did you buy the wrong thing again?
    digitalpoint, Sep 23, 2013 IP
  8. hungphutho

    hungphutho Active Member

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    #8
    me into the link of this
    https://forums.digitalpoint.com/account/upgrades

    choose 25.00 USD per month
    I was doing something wrong?
    hungphutho, Sep 23, 2013 IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

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    #9
    Did you pick premium membership?
    digitalpoint, Sep 23, 2013 IP
  10. hungphutho

    hungphutho Active Member

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    #10
    yes , how i can download on the marketplace ?
    hungphutho, Sep 23, 2013 IP
  11. digitalpoint

    digitalpoint Overlord of no one Staff

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    #11
    Hmmm... for whatever reason it's not showing on our end. If you look at your PayPal transaction, does it show "Premium Membership" on it?
    digitalpoint, Sep 23, 2013 IP
  12. hungphutho

    hungphutho Active Member

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    #12
    "Premium Membership" no words
    acc2.PNG
    hungphutho, Sep 23, 2013 IP
  13. digitalpoint

    digitalpoint Overlord of no one Staff

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    #13
    You bought the wrong thing (again)... you need to buy premium membership, NOT a username change.
    digitalpoint, Sep 23, 2013 IP
  14. hungphutho

    hungphutho Active Member

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    #14
    buy premium membership, I do not see where. url?
    hungphutho, Sep 23, 2013 IP
  15. hungphutho

    hungphutho Active Member

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    #15
    I think an error in your system
    I chose Premium Membership (1 month, recurring)
    acc4.PNG

    nothing wrong
    hungphutho, Sep 23, 2013 IP
  16. digitalpoint

    digitalpoint Overlord of no one Staff

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    #16
    That page only shows stuff you didn't buy... the one under it that shows the expiration shows the one you bought.
    digitalpoint, Sep 23, 2013 IP
  17. hungphutho

    hungphutho Active Member

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    #17
    :)
    the main problem is I need to download this add on
    https://marketplace.digitalpoint.com/master-slave-database.890/item
    on xenforo.com you said it was $ 25
    Please let me know what I need to do?
    Take more Time of me
    hungphutho, Sep 23, 2013 IP
  18. digitalpoint

    digitalpoint Overlord of no one Staff

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    #18
    It requires premium membership. 1 month of premium membership is $25.
    digitalpoint, Sep 23, 2013 IP
  19. hungphutho

    hungphutho Active Member

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    #19
    Issues ! I have made purchasing a premium membership , payment has been made ... Premium Membership (1 month, recurring)
    I still is not premium membership . I did not do anything wrong :(
    consider my cause
    hungphutho, Sep 23, 2013 IP
  20. hungphutho

    hungphutho Active Member

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    #20
    now you're sleeping ?
    My country is 6h35 PM
    When you wake up to see my account
    Thank
    hungphutho, Sep 23, 2013 IP
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