DP Private Message Problem?

Discussion in 'Support & Feedback' started by DomainLoot, Dec 17, 2006.

  1. #1
    i recently received a confirmation BY EMAIL that i have a new PM at DP.
    (same thing i always get when i have new PMs)...

    however,

    when i signed into DP, there were ZERO new PMs? (and the PM is not there)?

    1) anyone else have this problem lately?
    2) can mods/shawn look into please?

    THANKS
    mike
     
    If someone posts a solution, use the "Best Answer" link in their post to pick it as the best answer.
    DomainLoot, Dec 17, 2006 IP
  2. bnts

    bnts Well-Known Member

    Messages:
    2,329
    Likes Received:
    310
    Best Answers:
    0
    Trophy Points:
    165
    #2
    Sometimes, e-mail alert are delayed and reaches us after we have already read the particular PM. Are you sure the PM alert was for a completely new PM? You can see the content of the PM in the mail alert itself.
     
    bnts, Dec 17, 2006 Set Best Answer IP
    Cheap SEO Services likes this.
  3. DomainLoot

    DomainLoot Guest

    Best Answers:
    0
    #3
    hi bnts,

    nope, got an email saying NEW PM, checked at DP, no new PM, nor any PM with the message in it. (only knew what the message was because it appears in the email).

    P.S. not sure if it was a "new" PM or a "reply" to an existing PM - i deleted the PM cuz i knew i could go to DP and get it. :) oops LOL
     
    DomainLoot, Dec 17, 2006 Set Best Answer IP
  4. bnts

    bnts Well-Known Member

    Messages:
    2,329
    Likes Received:
    310
    Best Answers:
    0
    Trophy Points:
    165
    #4
    lol :(
    But you have atleast read the content of the PM right ? And you have never found any such message in your PM box here in DP?
    I have had alert delays sometimes, but never had anything like that bud :(
     
    bnts, Dec 17, 2006 Set Best Answer IP
  5. DomainLoot

    DomainLoot Guest

    Best Answers:
    0
    #5
    me neither.

    that's why i wanted to advise mods/shawn.

    i use my PM (A LOT). i don't think i'm confused. LOL

    THANKS
    mike

    BNTS > send me a PM as a test please.
     
    DomainLoot, Dec 17, 2006 Set Best Answer IP
  6. Richie_Ni

    Richie_Ni Illustrious Member

    Messages:
    10,721
    Likes Received:
    1,175
    Best Answers:
    0
    Trophy Points:
    410
    #6
    I think you'll get an email notification whenever you get a new pm (no matter if it's read or unread)
     
    Richie_Ni, Dec 17, 2006 Set Best Answer IP
  7. bnts

    bnts Well-Known Member

    Messages:
    2,329
    Likes Received:
    310
    Best Answers:
    0
    Trophy Points:
    165
    #7
    Just sent you a Testing PM :D
    You still having the same problem?
     
    bnts, Dec 17, 2006 Set Best Answer IP
  8. jaree

    jaree Well-Known Member

    Messages:
    2,681
    Likes Received:
    438
    Best Answers:
    0
    Trophy Points:
    180
    #8
    I am having a similar problem. I am not getting email notifications of PM's. I will check my profile settings to confirm everything but i am positive that i never changed anything other then User title for last few months :eek:
     
    jaree, Dec 17, 2006 Set Best Answer IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

    Messages:
    38,334
    Likes Received:
    2,613
    Best Answers:
    462
    Trophy Points:
    710
    Digital Goods:
    29
    #9
    What was the date on the email?
     
  10. DomainLoot

    DomainLoot Guest

    Best Answers:
    0
    #10
    it was over the weekend sometime.

    i deleted it, so i can't say for sure.

    it seems to be working fine again... i will keep an eye on it, and if it happens again, i will keep all the relevant "stuff" to show you.

    THANKS SHAWN,
    MIKE
     
    DomainLoot, Dec 18, 2006 Set Best Answer IP
  11. Freewebspace

    Freewebspace Notable Member

    Messages:
    6,213
    Likes Received:
    370
    Best Answers:
    0
    Trophy Points:
    275
    #11
    Its fine for me there is no problem with PMs

    But I think PMs are delivered bit a late as there may be a lot of PMs sent by members at a time