Question for the support (or for anyone authorized to check our account situation). Over 15 hours ago, we added for the first time an $50 credit to our DP account as well as 2 ads with high bids. They're apparently active (after having been approved) but none has been yet shown it seems so we continue to have a balance of $50 May someone help to understand what's happening and if we're doing something wrong, please ?
Looks like to have not enabled your ads yet. On the page that shows your ads, just click the "Enable" link for each.
Definitely show as being disabled when I look. Can you post a screenshot of what you are looking at exactly?
Issue finally fixed, thanks. I was looking at this url where they appeared Enabled: https://advertising.digitalpoint.com/advertiser?action=sites While the correct url (where enabling them individually) was: https://advertising.digitalpoint.com/advertiser?action=ads&site_id=1