I've renewed my domain name with them and suddenly They locked the name! Why?becouse they thought(!) it was a stolen credit card. After they find out they were wrong -they said : a simple misunderstaning happened-they just asked me $15 more for putting it back into good state! I paid the price and everything seemd to be normal for one day but I -just for curiosity- filled a complain with bbb.org about this matter. And now becouse of that complain they send me an email that we didnt recieved your previous permission our email has changed -which is wrong- please send it to this new address and becouse you have filled a complain we now require $200 not $15. So what do you think? I think the best thing consumer can do is not doing bussines with them. So dont do any bussines with gkg.net as they are the worst registrar. And just remember never fill anything with bbb.org they just make things worse! regards
If you paid by credit card, call you credit card company and dispute the charge. You will get your money back and they will get charged a fee for the chargeback. You will probably loose your domain name though.
And file another complaint against them, they deserve it! Is it legal to lock a domain name and then charge money for it anyways?