hi, i recently won an auction on snapnames.com turn out the registar of my domain is domainmonkeys.com they have the worst interface ever (for an ICCAN accredited registrar). I feel now that i can not get my domain moved to other registrar (as i can not get through their log in system) FYI : their log in system is something like this : Verification code : yourdomain.tldyouremailyourpassw0rd yes, all in one line no space, WTF ?? even i already put the correct domain, email, and password, i still can get through. Now i just feel that i waste 190$ for nothing. The scary part is that what if the hold my credit card information (since snapnames.com has it) and use it to renew my domain every year? i already email both support system. wish me luck has anybody here experience the same thing? How you solve it? at least how you can transfer your domain to other registrar. I 'google' domainmonkeys.com and found lots of unhappy cutomer. ((
I noticed that their whois is not working. The link below says they use a non-standard whois port - so it's hard to transfer. http://www.ledfrog.com/2010/01/domainmonkeys-com/
At the moment i just wish that i can log in to my account just to change the nameserver, but i can't even log-in to my account ? WT*??!!
update : i can log in to my account (this is the weirdest registrar i've ever encounter) now i just want to transfer it to other registrar
Good luck with that! I'm experiencing the same problems with a Snapnames-won domain, for which the assigned registrar is http://webbusiness.biz. Their "interface" is exactly like that of domainmonkeys.com, and completely antiquated and inefficient - a (bad) joke, really! I do not know where they find these "registrars", but they conjure up visions of a single guy with a Windows 3.1 PC in his basement somewhere ... I've been trying now for 3 days, via their interface and support emails, to have a domain transferred out to GoDaddy and, although I now finally have the authorization code, the transfer request emails from GoDaddy do not get sent to me, since there is private WHOIS activated for the domain (which I never requested). So, now, I'm trying to get this lifted, so I receive the emails ... Wish me luck!