Feedback domain verification failed for

Discussion in 'Support & Feedback' started by rades, Jan 15, 2014.

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  1. #1
    rades, Jan 15, 2014 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Which verification method are you using?
     
    digitalpoint, Jan 15, 2014 IP
  3. rades

    rades Active Member

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    #3
    Problem solved.

    Thank you
     
    Last edited: Jan 22, 2014
    rades, Jan 22, 2014 IP
  4. Spoiltdiva

    Spoiltdiva Acclaimed Member

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    #4
    In that case be sure to award yourself *Best Answer*.;)
     
    Spoiltdiva, Jan 22, 2014 IP
  5. 420

    420 Active Member

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    #5
    I'm having the same issue, you can see a screenshot of the error here:

    http://screencast.com/t/1EWvsB1w

    I cannot find a support / contact form anywhere on this site.
     
    420, Jan 22, 2014 IP
  6. Smyrl

    Smyrl Tomato Republic Staff

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    #6
    If you are adding a text file to your domain, what is the URL for the file you were to add?

    otherwise give us the method you were using for verification.
     
    Smyrl, Jan 22, 2014 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    If you post the URL of your verification file, we can look into it.
     
    digitalpoint, Jan 22, 2014 IP
  8. 420

    420 Active Member

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    #8
    Shawn, what is the path to the verification file?
     
    420, Jan 22, 2014 IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

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    #9
    You tell me... it's unique to your site.
     
    digitalpoint, Jan 22, 2014 IP
  10. 420

    420 Active Member

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    #10
    Where is it located relative to main forums (VB) folder?
     
    420, Jan 23, 2014 IP
  11. digitalpoint

    digitalpoint Overlord of no one Staff

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    #11
    You would upload it to the root of your site.
     
    digitalpoint, Jan 23, 2014 IP
  12. 420

    420 Active Member

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    #12
    And where can I grab the verification file from?
     
    420, Jan 23, 2014 IP
  13. digitalpoint

    digitalpoint Overlord of no one Staff

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    #13
    The prompt you are given with the verification instructions will include the file for you. Are you possibly not tabbing out if the domain field (per the instructions on that page)? The system waits for that so it knows you are done entering the domain.
     
    digitalpoint, Jan 23, 2014 IP
  14. 420

    420 Active Member

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    #14
    420, Jan 30, 2014 IP
  15. digitalpoint

    digitalpoint Overlord of no one Staff

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    #15
    Did you tab out of the field and wait a second?
     
    digitalpoint, Jan 30, 2014 IP
  16. 420

    420 Active Member

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    #16
    Ok domain's now saved. I'm still seeing the brand in footer, can I PM you a reference link?
     
    420, Jan 30, 2014 IP
  17. digitalpoint

    digitalpoint Overlord of no one Staff

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    #17
    It doesn't check branding every page view, rather when the plugin is installed and then periodically after that. Give it an hour or so (or uninstall addon and reinstall if you are in a hurry).
     
    digitalpoint, Jan 30, 2014 IP
  18. 420

    420 Active Member

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    #18
    420, Feb 10, 2014 IP
  19. digitalpoint

    digitalpoint Overlord of no one Staff

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    #19
    I
    I'm not showing you have a brand-free license for Sphinx Search. If you do, can you give me the PayPal transaction ID for it, so I can go digging?
     
    digitalpoint, Feb 10, 2014 IP
  20. 420

    420 Active Member

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    #20
    Just looked for our receipt and cannot locate it, how do I purchase it again?
     
    420, Feb 10, 2014 IP
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