Hi, I would like to transfer my domain from an old host to hostgator.com (registryrocket). I have received multiple authids for my website business-web.org, but none of them seem to do the trick. I've contacted my old host several times and they checked my domain, but they could not find the error. What is going wrong? My domain is unlocked and I received a normal authid. What can I do to transfer my domain? Both hosts (new & old) are pointing the finger at eachother: Old host: We simply forward an authid from joker.com, it is not our fault Joker.com: You should check at your old host, they send you the authid New Host: The authid is incorrect, please contact your old host WTF
Moving your website and transferring your domain name are 2 separate things. Are you intending to do the first one or both? If you're doing both, you need to get the auth ID/auth code from your current provider. It appears your domain name is with a reseller for a registrar (Joker). Agreements between registrars and their resellers require the first to refer all end-users to the second for issue resolution before stepping in.