I wonder where one can complain about a domain registrar who is just trying to misguide you or cheat you one or more ways. thanks, ASHISH THAKKAR
http://www.icann.org/en/faq/#regprob If I'm having a problem with my registrar, should I report it to ICANN? If you have a problem with one of the registrars, you should first try to resolve it with that registrar. If you cannot resolve your complaint with the registrar, you should address it to private-sector agencies involved in addressing customer complaints or governmental consumer-protection agencies. The appropriate agency will vary depending on the jurisdiction of the registrar and the customer. All registrars with direct access to the .aero, .biz, .com, .coop, .info, .museum, .name, .net, ,.org, and .pro registries are accredited for this purpose by the Internet Corporation for Assigned Names and Numbers (ICANN). ICANN does not resolve individual customer complaints. ICANN is a technical-coordination body. Its primary objective is to coordinate the Internet's system of assigned names and numbers to promote stable operation. Although ICANN's limited technical mission does not include resolving individual customer-service complaints, ICANN does monitor such complaints to discern trends. If you would like to submit a complaint about a registrar for ICANN's records, please use the Registrar Problem Report Form located at the InterNIC website. As a courtesy, ICANN will forward your complaint to the registrar for review and further handling. (Please note that there is no guarantee that the registrar will reply.)
That's it, depending upon your domain extension because *.uk domain name registrars should be reported to Nominet, info domain with Afilias, etc. etc.
Be aware of onlinenic.com Subject: Re: [~HZM-109889]: change of domain From: Date: Tue, June 22, 2010 2:20 am To: Priority: Normal Options: View Full Header | View Printable Version | Download this as a file Dear Mrs/Miss Lynn , First the all I am very happy for the client who can resolve this issue so There were being five e-mails sent due to issue with clients domain austro-pro.com while our company is being targeted by two other clients which registered domain through us with onlinenic.com sending spam and hacking server . but! regarding the austro-pro.com all communication between us and clients are being sent to your company as appear on below within dates 19/22 jun/2010 expect that I called client by myself three times but we have not received any payment ! The client paid us to renew the domain on 22/jun/2010 and I tried to renew on 12:30 am 23/jun not even one day past however! I informed the onlinic.com by e-mail and we have got from onlinenic.com that we have sent several e-mail reminder to client to renew but got no payment , today I found within a few hours after he paid us to renew his domain that you removed the domain access from our account to another reseller and it was being renewed ! Looking to all e-mails shows the timely manner of our company's action !( 5 -mails on two days ) How could anyone renew a domain without getting paid ? How many hours passed since he paid and you removed teh domain from our account ? not even one day ! I am happy for him that he can get his site but! your action to renew the domain is not only against our contract but also the breach of Domain name policy regarding domain payment fees ! Uniform Domain Name Policy ( fees ) ! With this regard and since I have serious concern now that your company may try to renew even the domain that cause spam and hack our server I will try to contact ICANN and Internic to inform them as well as to inform my clients about this issue in advance and few other webmasters . list of those domains and documentation regarding spam and hack provided to your support online chat ! Asia It Com Network Co.,Ltd. 820/20 Soi 60 Pracha Uthit Thung Khru - Bangkok Tel:662-873-6641 begin_of_the_skype_highlighting 662-873-6641 end_of_the_skype_highlighting Fax:662-8736643 > Dear Lynn , > > I have received two e-mails one from you an another from Hummy yesterday > and I replied to that e-mail at the same day ! but ! it seems that you > have not received my e-mail or it appears the onlinenic.com is about to > renew any clients domain name now cause this is mentioned on onlinenic.com > on below ! > appear to refer to another ticket opened by clients annd I replied , it > seems hummy received my e-mail and responded > ( please see below ) but ! you do not so I am getting to different view of > processing towards the clients ticket ! > > Lynn , > > I AM NOT SENDING THIS E-MAIL OVER THIS DOMAIN BUT I HERBY INFORM YOU THAT > WE DO HAVE TWO OTHER DOMAIN NAMES WHICH BEING REGISTERED THROUG US BUT ! > HACKING OUR SERVER AND > THOSE MIGHT REQUIRE TO BE RENEW OR TRANSFER ! REGARDING THIS DOMAIN WE > HAVE SENT THREE E-MAIL REMINDER > TO CLIENTS AS WELL AS I CALLED HIM AND SPOKEN TO HIM BUT STILL WE HAVE NOT > RECEIVED THE FULL AMOUNT OF RENEW ! ANY ACTION REGARDING THE RENEW OR > TRANSFERING DOMAINS WITHOUT > NOTICING US IS DIRECTLY VIOLATION OF ICANN AND WE WILL NOT ALLOW THOSE > DOMAIN TO BE RENEW OR TRANSFER > > Regards, > > Shahram Azin > > > > > > ubject: [#KKU-700309]: Re:cleints domain > From: "OnlineNIC CS-AP" <cs-ap@onlinenic.com> > Date: Sat, June 19, 2010 10:29 pm > To: > Priority: Normal > Options: View Full Header | View Printable Version | Download this as > a file > > Dear Shahram, > > Thanks for contacting OnlineNIC. > > This is Hummy from OnlineNIC Customer Service. > > Please take good care of the domains in your account which involve the > illegal > issues. We won't renew any domains directly here if we do not have your > request. > Please still pay attention to the auto-renewal list if you set it in the > panel. > Thanks very much. > > ★★★Registration Promo: > 1.Grow Your .COM and .NET Domains before Price Increases > 2.BIZ @ AS LOW AS $4.55/yr > 3.ORG Cross Sell Promo @ $3.00/yr - only available in June 2010 > 4.ASIA Promo @ ONLY $9.49/yr > 5.IN 2LD @ $9.99/yr & .IN 3LD @ $6.99/yr > 6.INFO @ $5.99/yr > 7.QuickSSL Premium - $89/yr > 8.cPanel Reseller Hosting - AS LOW AS $19.96/mo > > > Sincerely, > > Hummy > Customer Service Division OnlineNIC Inc > Welcome to our new support center http://support.onlinenic.com. > Live Chat Support: > http://www.onlinenic.com/english/livechat/live_index1.php > > > > > > Subject: Re: [~HZM-109889]: change of domain > From: > Date: Mon, June 21, 2010 8:50 pm > To: > Priority: Normal > Options: View Full Header | View Printable Version | Download this as > a file > > Dear Lynn , > > The below e-mail is being sent to the clients as well as it was being sent > to you I have tried to contact him directly also ! tried to chat with your > support not only regarding this domain but also regarding two other > domains that we have received the spam which are being registered through > us ! > > would you please reply to this e-mail in case you receive it ? > > Regards, > > Shahram Azin > > > > Subject: Re: [~HZM-109889]: change of domain > From: > Date: Sat, June 19, 2010 3:44 pm > To: > Priority: Normal > Options: View Full Header | View Printable Version | Download > this as > a file > > With Greetings. > > Dear Cecilia , > > Three were being three e-mails reminder sent to the clients regarding the > expiration of his domain two weeks before of reach its expiration date as > appear on below ! client refuse to renew nor hosting nor domain name ! > later we were being asked to changed the DNS and release the Auth code > that was being done as well however ! it is appear now that the clients > domain is being expired now ! that is not possible to process with > transfer as you might known ! I will contact him to renew his domain > before process with transfer today ! all clients communication e-mails are > on below ! > > Kindest Regards, > > Shahram Azin > > > > > > Subject: Domain Name And Web Hosting Expiration Notice for ( > http://www.austro-pro.com ) ! > From: > Date: Thu, May 27, 2010 9:53 am > To: > Priority: Normal > Options: View Full Header | View Printable Version | Download > this as > a file > > With Greetings. > > Dear Customer, > > Thank you for using Hosting Bangkok Network . > we hereby kindly inform you that your current contract for > http://www.austro-pro.com will be expire on 12/06/2010 as well as your > domain name requires to be renew on above date ! with this regard you may > renew your account in order to prevent any interruption on our services. > > Account Name Plan Payable Duration > austro-pro.com B-1000 6206 THB 12 Months > > > PLEASE NOTE: DOMAIN NAME RENEW (TWO YEARS )AND 7% VAT INCLUDED > > please let me know if you have any question regarding your billing. > if you would like to renew your account please refer to the below > information for our company account details: > > > Account Details: > > Bank Account Number Account Holder > Bangkok Bank 235-0-37842-4 Asia it Com Network Co.,Ltd. > > Siam Commercial 134-2-12182-7 Asia it Com Network Co.,Ltd. > > > it is kindly requested to fax over the slip to our admin office after > the payment is done and make sure to writ your domain name on the slip. > > Kindest Regards. > > Duang Kamon. > > > >> Dear Partner, >> >> This is Cecilia from OnlineNIC Customer Service! >> >> Your client would like to transfer the domain austro-pro.com to another >> acount 174909, would you please contact the client at >> >> to do some needed help? Your kind cooperation will be highly >> appreciated! >> >> Should you have any other questions, please feel free to contact us. >> >> ★★★Special Offering: >> 1. Grow Your .COM and .NET Domains before Price Increases >> 2. .ORG Cross Sell Promo @ $3.00/yr - only available in June 2010 >> 3. SSL starts at $18 only! >> 4. cPanel Reseller hosting - 50G @ Only $19.96 / mon! >> >> Always @ your service! >> >> Sincerely, >> Cecilia >> Customer Service Division OnlineNIC Inc >> Welcome to our new support center >> http://support.onlinenic.com. >> Live Chat Support: >> http://www.onlinenic.com/english/livechat/live_index1.php >> >> >> Gerhard Wammerl Posted on: 19 Jun 2010 10:20 AM >> ================================================================ >> >> kindly change our domain for, austro-pro.com. to this number, 174909, >> thank you, >> Gerhard Wammerl >> _________________________________________________________________ >> The New Busy think 9 to 5 is a cute idea. Combine multiple calendars >> with >> Hotmail. >> http://www.windowslive.com/campaign...D28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5 >> >> >> >> >> >> Ticket Details >> =================== >> Ticket ID: HZM-109889 >> Department: CS Asia-Pacific >> Priority: High >> Status: On Hold >> >> > > > >> Dear Partner, >> >> This is Lynn from OnlineNIC. >> >> Please be informed that we have inform you once about the following case >> but get no reply, would you please pay attention to it on your side? >> However, if we still fail to get any reply from your side in 24 hours, >> we >> will have to deal with the case here directly. Thank you for your >> understanding: >> >> Your client would like to transfer the domain austro-pro.com to another >> acount 174909, would you please contact the client at >> >> to do some needed help? Your kind cooperation will be highly >> appreciated! >> >> If you still have any questions, please feel free to contact us at any >> time. >> >> ★★★Special Offering★★★ >> 1..ASIA @ $9.49/yr >> 2..INFO @ $5.99/yr >> 3..MOBI SiteBuilder @ $1.20/mon >> >> Sincerely, >> >> Lynn >> Customer Service Division OnlineNIC Inc >> Welcome to our new support center http://support.onlinenic.com. >> Live Chat Support: >> http://www.onlinenic.com/english/livechat/live_index1.php >> >> Gerhard Wammerl Posted on: 19 Jun 2010 10:20 AM >> ================================================================ >> >> kindly change our domain for, austro-pro.com. to this number, 174909, >> thank you, >> Gerhard Wammerl >> _________________________________________________________________ >> The New Busy think 9 to 5 is a cute idea. Combine multiple calendars >> with >> Hotmail. >> http://www.windowslive.com/campaign...D28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5 >> >> >> Ticket Details >> =================== >> Ticket ID: HZM-109889 >> Department: CS Asia-Pacific >> Priority: High >> Status: On Hold >> >> >