I have a very strange problem with my website if I go to a browser and enter http://superiorlending.net/ my site comes up no problem. However if I try to access the www version http://www.superiorlending.net/ the server cannot be found. Any ideas on what the problem could be? This is hosted on a windows server at network solutions. I would appreciate any help.
Your domain name points to two different IP's, one with www and other one without it. www.superiorlending.net points to 205.178.150.137 superiorlending.net points to 205.178.145.223 From what you wrote, the proper one should be 205.178.145.223 since your site works from there, and the one 205.178.150.137 is wrong one, and your site does not exist on that ip address. How to fix it? If you are managing your DNS zone on your own, then make sure you have pointed your www to the same ip address as without www . If this is something that networksolutions manages, then you'll need to contact them and ask 'em to check your zone file, as it seems not to be configured properly.
Your domain name is not pointing to the correct IP address. You are using name servers from your domain registrar so the change must be made through them. To get the correct IP address: Log into your Network Solutions account (https://www.networksolutions.com/manage-it/index.jsp) From the blue menu on the left, click on Web Hosting then Manage Web Hosting. Scroll down to the bottom of the Hosting Details page and click on the View DNS text link to the right of the domain name. A popup window will open with your DNS settings. If you need anything else please feel free to contact me at Grosso[at] networksolutions.com
Have you added the following line to the db record? www IN CNAME domainname.com This is required for www to work for a domain name.