Hi to all to this forum, This days I'm facing with serious problem about my domain name. And if some one can give me idea what should I do I will be very grateful. I user my domain travel2ohrid. com about 4 years. I pay for this domain yearly. As domain name registration company I use webhostingworld. net My domain name expired on Mar 20. I pay for my domain 2-3 weeks ago, but on 20 Mar, I receive mail from webhostingworld that my domain name expire on Mar 20 and will be unavailable if I don't pay. I write to live support that I pay for domain , and they told me that there was error with their system and they will sold this issue, BUT after 2-3 hours my domain is unavailable. 4 days I try to solve this issue by communication with their live chat agents, I write ticket, but 4 days I get same copy-paste messages: "Please check within next few hours domain get renew and work fine for you" "We have processed domain for you now manually, it shall propagate and work in a few hours." And this messages all the time... I don't know what should I do ...? If anyone have any information about this please give me suggestion. Is there some institution for this? They make money on ads placed on my domain Thanks
it's better that you talk with your domain registrar webhostingworld directly. anyway i guarantee you have the rights to renew your domain even it's just expired. i would recommend once you solve this issue then transfer out your domain to another registrar such as godaddy, name.com or namecheap.
Call them - it's renewable. If they are actually writing messages exactly as you've quoted, then they are amateurs: "Please check within next few hours domain get renew and work fine for you" "We have processed domain for you now manually, it shall propagate and work in a few hours."
Speak with the registrar's support they will certainly be able to help you out as you clearly are willing to reregister the domain hence they will make some cash.
You can transfer it to new registrar. Once I had one domain at Enom that was expired but within 2-3 days I transferred this domain at GoDaddy and it was successful transfer and renewal. Just try it.