Hi DP, I have this domain for a couple of years now fusionden(.)com I paid for its renewal before it gets expired but apparently the staff from philhosting.net (reseller) where I bought it did not renew it I emailed them so many times to sort this thing out but they never reply to my emails. Can someone help me how can I retrieve my domain before the redemption period ends? I don't want the domain age gets reset once it gets deleted from the registrar also it has PR2 I don't want to loose my hard work. Also where can I report such bad service like this hosting companies, so many complaints against this hosting provider but they still operate? Help is appreciated Thanks
Contact http://www.icann.org/ They're the people that basically designate and allow people to open Registrars. What you need to do is tell that exactly what happened.
Thanks for help guys. Finally they heard me. I thought I will loose my domain for sure, but their service is unacceptable hopefully they will not hold my domain once I transfer to another registrar.