I have very weird problem here,i payed for d0main with credit card @ godaddy and after 1 day account on godaddy is locked and after few hours they removed my domain. They asked me to upload some documents which i did but still no unlock. After this they asked me to upload bill,which i dont have beause i need to call capital town and tell them to send me bill WHICH i did and women on phone told me they didnt charged me domain payment is stopped. My question is can they cancel domain? so i can buy it from another site because payment is stopped i didnt bought anything. Please answer
Is this a new Domain Name? If so, was the Credit Card valid If you have sent them documents, allow up to 48 hours then contact them A new Domain Name is normally locked for the first 60 days, as it cannot be transferred, depending on type This is a process called Due Diligence and godaddy are ensuring you have the right to this Domain Name Check the WHOIS for the Domain Name, once registered it is registered, the process cannot be cancelled PM me the Domain Name if you are unsure
1. yes its new d0main 2. yes 3. They asked me to upload Passport OR Drivers licence (some goverment document) so i uploaded Passport,identification id AND credit card. After 7-8 hours i got this email: [FONT=arial][SIZE=2]Thank you for the provided documentation. Upon further review, additional information will be necessary. Please provide one or more of the below documents to complete this verification process: [B]- Statement from your financial institution showing the original purchase. For your privacy, you may mark out all but the last four digits of your account number as well as any transactions with other companies. - If a credit, debit, or gift card was used for payment, provide an image of the front and back of the card. To preserve the integrity of your payment information, please mark out the three/four digit security code and all but the last four digits of the card number. The name line must be visible. [/B] Upon receipt of the requested documentation, we will re-evaluate the status of your account. We thank you in advance for your cooperation and apologize for any inconvenience this may cause.[/SIZE][/FONT] Code (markup): I dont know what they mean by statement from finacial institution. All i can do is to call capital town and tell them to send me American Express Bill which contains something from godaddy.com and i did this,i call capital town and women on phone told me that i didnt pay anything to godaddy.com payment is stopped. So i asked her to send me mail (not e-mail) by post office of bill of whole American Express Bill so i can upload it to godaddy.com BUT am not sure is this what they looking for. Please help me,i will send you PM what domain is.
Try searching for your domain on an other domain registrar and if the domain is available, you can register it with that registrar. You can try e.g. NameCheap.com or Dynadot.com.
I tried but it say its taken. Am trying to contact email support and they keep asking me some PIN-IN CODE and they writed how to get it,i need go to My Account etc...... but i told them my account is LOCKED i cant do anything and they keep asking me that PIN-IN thing.....what to do? can someone help me?
[FONT=arial, sans serif]wtf u saying? I want domain which i registered from godaddy not some other. In last mail it says [/FONT][FONT=arial, sans serif]The charges made to this payment method have been refunded and the related products have been cancelled. Payment is refunded BUT [/FONT][FONT=arial, sans serif]related products (domain) is NOT canceled because i see on whois its taken by godaddy.com Go daddy question: When you gonna cancel domain so i can buy it from other service? Answer from support ticket (email): Before answering we need your IN-PIN (i said my account is locked i cant see anything on my account,and they keep sending me copy-pasted emails retards??) Answer from forums:[/FONT] If you cannot validate the account over a support ticket, you may want to try reaching out to our LIVE SUPPORT via phone instead. (ofc i will pay like 50$ to call USA just to tell me something what they can tell me via email)
Thank you for the PM Looking at the records there is some issue you are not disclosing godaddy have marked it as spam and/or abuse I suspect the issue resolves around your payment method As the Domain Name is already registered it will NOT be cancelled and will remain on hold until it expires (Jan 2013) Did you have other Domain Names on your account with godaddy? It is rather a nonsense they are asking for your account PIN, when you can't access your account to give them this
They also have an Europe phone number, I am sure that it will not cost you 50$ to call that. Try it maybe like this you will get a correct answer.
I didnt have any other domain on godaddy,this is first thing (domain) i ever bought on godaddy. This is so retarded..... what now? they refunded money so its like they paid for registration domain -.-
after tehy refund my money,i uploaded documents again and they cancel everything.... they unlocked my godaddy account and i was able to register domain again,ofc i just uploaded documents to see are they gonan do anything and they did,now i registered domain on better place and its finnaly mine )) now i can say godaddy sucksssss
That is most unusual where the Domain Name was registered by the registrar and then cancelled / deleted I wasn't aware a new Domain Name could be cancelled / deleted On the plus side this allowed you to register it
idk about that but i know that i had domain 24 hours and then godaddy removed it,after few days domain is suspended godaddy refunded my money/unlocked my godaddy account/cancel domain, after that i registered domain to another site. I will never buy anything from godaddy EVER AGAIN