I'm adding a perishable product to my site and I am wondering if the shipping description is understandable and clear: - Price Includes Standard Shipping which is FedEx 2nd Day Air, there is no additional charge for this service. - To ensure quality we cannot deliver (product) on Monday, - Overnight orders placed after 2pm EST Thursday will be shipped out Monday unless Saturday delivery is selected. - 2nd Day Air orders placed after 2pm EST Wednesday will be shipped out Monday unless Saturday Delivery is selected. - Orders placed on Friday require Overnight Saturday delivery. (Additional $12.50 surcharge) - Orders to Alaska or Hawaii have a additional $10.00 surcharge
Looks good, but I have a quick question. What about if I order tuesday, thursday, or friday? When do those ship? Just being thorough.
Since you are adding perishable product this might be enough, I think; Our aim is dispatch all orders within 24 hours of receipt & due to perishable nature of these product... these are non-returnable.
I was thinking about just adding a table to the FAQ section All orders placed before 2pm are shipping same day, after 2pm is shipped the next day
For brevity you may want to say: FedEx 2nd Day Air delivery is included with your purchase for no extra charge. Knock off "for not extra charge" for additional conciseness.