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does anybody help me? 1 click $281.94

Discussion in 'Bing Ads' started by asiram, Feb 23, 2007.

  1. #1
    what's happen?
    i bid $0.5 but yesterday msn up my bid to $281.58 :eek:

    [​IMG]

    i set monthly budget = $10000 and select option "spend to depletted"
    help me please!

    asiram
     
    asiram, Feb 23, 2007 IP
  2. ZeRo_CoOl

    ZeRo_CoOl Peon

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    #2
    Holy crap, thats got to hurt mate. I would suggest contacting msn and telling them the issue. That is your only option.
     
    ZeRo_CoOl, Feb 23, 2007 IP
  3. login

    login Notable Member

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    #3
    Crazy, I wonder how much they have to pay to get in the 1st position.
     
    login, Feb 23, 2007 IP
  4. CC_mfc

    CC_mfc Peon

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    #4
    I've got the exact same thing on both my adcenter accounts, ads that have been making money or have been idle for a while now averaging $10-$20 per click for one keyword where the base bid is very low, under $1.

    Anyone have any idea what's going on? are you on the beta adcenter? is it maybe a prob with them?
     
    CC_mfc, Feb 23, 2007 IP
  5. adCenterEU

    adCenterEU Guest

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    #5
    Hi All

    Thanks for bringing this to our attention.

    This is a known issue and our support team are working on analysing the root cause and providing a solution.

    We'll post back when we have more news.

    Thanks for your patience.

    Regards

    adCenterEU
     
    adCenterEU, Feb 23, 2007 IP
  6. login

    login Notable Member

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    #6
    I wonder if people that do not check are paying to much also.
     
    login, Feb 23, 2007 IP
  7. mubin

    mubin Well-Known Member

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    #7
    My adcenter account seems to be deleted? One day its just not accepting my account.
     
    mubin, Feb 23, 2007 IP
  8. asiram

    asiram Peon

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    #8
    Sorry it isn't 1 click = $281.58 (avg this month)
    it is
    1 click = $843.92 (yesterday 02/22/2007)

    [​IMG]

    my god!

    asiram
     
    asiram, Feb 23, 2007 IP
  9. adCenterEU

    adCenterEU Guest

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    #9
    Update:

    The adCenter team are addressing this issue with the highest priority.

    When they have isolated the cause and started to implement a fix we will alert you as to what is being done and subsequent actions regarding reporting/charges etc

    We appreciate your patience while we try and bring this to a speedy resolution.

    Regards

    adCenterEU
     
    adCenterEU, Feb 23, 2007 IP
  10. somegamer

    somegamer Peon

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    #10
    This is an issue that is occurring with many people's accounts. It looks like their support is slammed too. I've been on hold for 30 minutes trying to speak to someone.
     
    somegamer, Feb 23, 2007 IP
  11. amnezia

    amnezia Peon

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    #11
    Yeah i'm disliking adcenter more an more recently

    > the ajax user interface is pretty slow

    > it takes ages to get campaigns approved

    > the CPC is nuts im paying up 600% more on keywords compared with google adwords
     
    amnezia, Feb 23, 2007 IP
  12. elvan292

    elvan292 Peon

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    #12
    Who is adcenter? Do you actually have to pay the cpc amounts?
     
    elvan292, Feb 23, 2007 IP
  13. adCenterEU

    adCenterEU Guest

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    #13
    Update:

    The adCenter team are still ascertaining the root cause in order to implement a resolution.

    We completely understand your frustration with this issue and are pulling out all the stops to bring it to a swift conclusion.

    Once we have fixed the issue we will decide on which and how customers are credited for any overspend due to the error and we hope you'll bear with us while we investigate.

    We'll post back in the next 3 hours with further updates.

    Thanks again for your patience on this matter.

    Regards

    adCenterEU
     
    adCenterEU, Feb 23, 2007 IP
  14. jessecooper

    jessecooper Peon

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    #14
    Lol lucky i had a low monthly budget set! Im talking to a rep now.

    they said it's a known problem and they will be contacting me personally when it's fixed, there est. that it will be fixed by this afternoon. If your card has been billed then the billing dept. will deal with it, and if it hasent a rep will credit your acct.
     
    jessecooper, Feb 23, 2007 IP
  15. AussieWebmaster

    AussieWebmaster Peon

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    #15
    We had a bunch of these too - the MSN people are running around dealing with it and obviously all overpriced clicks will be credited back.

    Asiram don't feel too bad - according to one of the people I know at MSN the highest CPC so far has been $1,200.

    The biggest headache with it is that many people are hitting their budgets and the accounts are pausing.....
     
    AussieWebmaster, Feb 23, 2007 IP
  16. adCenter411

    adCenter411 Guest

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    #16
    Hi everyone,
    I just got word from the Support team that this issue is now resolved and those of you who were overcharged, we're working on a plan to credit your accounts for over-charges as soon as possible.

    I will keep you posted here and will update you as soon as I know more.

    Thank you for your patience with this.

    --adCenter411
     
    adCenter411, Feb 23, 2007 IP
  17. asiram

    asiram Peon

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    #17
    i am waiting.
    now i pause my ads but i want to resume my ads.
    i still use adcenter because adcenter has quality click.
    thank you every body.

    asiram
     
    asiram, Feb 23, 2007 IP
  18. cianuro

    cianuro Peon

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    #18
    Yup. Same thing happened to me. 25 cent max CPCs are up to $28. This must be just a reporting issue. Still waiting on a reply from adcenter.
     
    cianuro, Feb 23, 2007 IP
  19. adCenter411

    adCenter411 Guest

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    #19
    Hi everyone,
    Just a small update here -

    Those of you who were affected by this issue - your account will automatically be credited the amount you were overcharged.

    If your account has gone into a paused state due to this issue - the adCenter team is currently investigating this as a top priority and I'll will let you know when I have more details.

    I apologize for this inconvenience and thank you again for your patience.

    --adCenter411
     
    adCenter411, Feb 23, 2007 IP
  20. cianuro

    cianuro Peon

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    #20
    I was just about to say, it looks like my account is paused too.

    Thanks for the update adcenter 411. Do we need to log a support request to notify of this?
     
    cianuro, Feb 23, 2007 IP