I have had a major problem lately with a VPS hosting company called VPSLAND. 2 months ago I took out a months service with them and was happy, support was good, server was fast, uptime was great UNTIL... I paid for another 3 months and since then nothing but downtime, no customer support, slow speeds etc etc. Today my site was down for 14 hours so I have had to find alternative hosting to get my homepage back up. Looking around the internet, we came across the following posts... http://www.webhostingstuff.com/review/VPSLANDcom.html http://www.vpsreview.net/reviews/vpsland.html http://ayende.com/Blog/archive/2008/08/16/VPSLand.com--Support-nightmare.aspx http://www.webhostingtalk.com/archive/index.php/t-612016.html http://www.namepros.com/warnings-and-alerts/232678-scamed-by-vpsland.html http://www.customerhostingreviews.com/vpsland/reviews/1571 http://www.vpshostreviews.com/vpsland/reviews/26 http://omgili.com/number-phone-vpsland http://forums.digitalpoint.com/showthread.php?t=1685104#post13547851 I just wish I had read these before. Do not use VPSLAND, they are a scam. They take your money and dont give a s**t about you afterwards. Just thought I would warn you all.
Sorry to hear you had bad exp with them. I've already read the various threads on WHT and hopefully they get their act together soon to avoid more bad rep because anyone in the future that researches can add this thread to their list of cons for the company. Do they offer remote desktop hosting? We've had plenty of orders from people using an IP from vpsland on our site - they were all rejected of course because ip/address didn't match and IP was an open proxy.
Thank you for the reply, my site is still down after 16 hours without a reply from them. It seems strange that their homepage is still working and that they are still taking orders!!!! WTF! VPSLAND ARE SCAMMERS! Sorry, still very angry, opened a Paypal dispute with them and found more crap from others been scammed by them. I do think that they are resellers and maybe they were trying to order cheap hosting and sell it on as virtual private server hosting. I couldn´t even access shell through the shell settings on my account, I asked for my password and all I got back was "try root". If you have had any trouble with VPSLAND, I would like to know so that we can put something together to close these scammers down.
They probably host their site on a separate server. Many companies do that - it gives clients the chance to contact them when in trouble. I can't comment on whether they are reselling, but if they responded with "try root" when you asked for your PW...that's pretty off. I don't have any personal exp with them though. Good luck with everything, hope it goes in your favor.
I just signed up with HostGator, managed to actually speak to someone online live and they even gave me a 20% discount, answered all of my questions and the deal seems really good. I am now just waiting for the new server to be setup, I will let you know how I get on. Another good company I noticed was called Tagadab and I will use these as backup in future, only if something else goes wrong, which I am confident it will not with Hostgator, they seem good so far with communication etc.
Always problems with VPS's. I had similar problems with Santrex 10 months ago. Also my advice to DP: don't buy from Santrex.net.
My VPS also down since last 19 Hours. Last night their sales representative replied me in chat that they hav some hardware failure and fixing this. Hope they will up asap.
vpsland.com is very bad. My server has down for 5 hours. This is the second time in my first month. I hate them.
I have switched to HostGator, they seem really good. I cant see VPSLAND getting any of our sites back online for a long time, so before you lose any more traffic, rankings etc I suggest, if you are with VPSLAND, make a Paypal dispute and find another host. I luckily had some files, such as the homepage and basic templates from the old server backed up but had to reinstall all the scripts from scratch. We have lost all forum and inspirations posts, anything that was stored in MySql is lost. We are working on getting as many people together as possible who have been scammed by VPSLAND so that we can take action against them in some way. If you would like to talk to anyone about the problem, I have created a chat room "VPSLAND Scam" in Chat One on my site here http://www.liveonlinechat.net/chat1 I will be in there under the name Simon. If others meet up, we can talk live about what we can do about the situation. Thank you.
I got an email today, 40+ hours after my site went down to tell me "Sorry for the inconvenience, we had a problem and your vps will be back up shorlty". 40+ hours. I have now worked for over 42 hours reinstalling my site on another host. I have lost half of my traffic (I have the stats), my rankings are down by 8k on Alexa and obviously my ad revenue is down. It will now take me up to a month to get the site back to how it was and I am also knackered with a major headache after the stress of it all. I got another email just now saying that they are really sorry and I can have a month free! My reply... NOT GOOD ENOUGH!!! If I don´t get my money back plus compensation, I will take this further...
I know this is an old thread but I feel I must let you know what eventually happened... After searching around the net, I found that I was not the only person having problems with VPSLAND, hundreds of others also had many problems with massive downtime and zero customer support. I have been running my site on Hostgators VPS 8 plan, although expensive, I would never look back. The rewards of having such a high level VPS plan far outway the cost per month. I have had at the most, 2 hours downtime in around 5 months and if I have a problem, customer support is 24/7 with live chat. Every problem I have had has been solved, including some help with 3rd part scripts. It is vitally important if you want your website to grow, to have a good server, quite obvious, but what I didn't expect was to have almost 8x the traffic I had before! Through Hostgator, my site continues to grow and continues to have fast loading speeds and minimal downtime. I started with a level 2 VPS plan, the traffic grew and the server speed slowed down slightly, so I upgraded to level 4 and then level 5 and so on, as my traffic grew, I am now on level 8. Upgrading didn't effect the site at all, I run live chat rooms, not one chatter knew that the site was being upgraded at the time, zero downtime! After each upgrade, you could see the change in speed, fantastic. I have found an absolute fantastic VPS company, I am not an affiliate with them, so I am not going to post a link. I am updating this post so that I can reccommend Hostgator to anyone that has or is having problems with their current hosting company. Hostgator really do care about their customers and the service, server speeds, everything, although not the cheapest, is well worth the money. In this world, you get what you pay for, I will never look back at my decision to use Hostgator for my most important website. I give them 11 out of 10!!!
On November-2012 , i show my server down, and after asking them about this issue, i received a message (2-3 days later) saying that they decided to change my plan, to migrate to cloud servers (WITHOUT any previous NOTICE). My sites went offline for 5 days and the best .... ALL MY DATA LOST. Just deleted. Nothing else. Damage : no orders for 5 days + many many many days to re-build my 4 sites + lost of all serious recently business-emails and other recently data. Then i searched internet about them and i found thousands of victims like me. SOMEBODY MUST STOP THEM !!!! THEY ARE CAUSING GREAT DAMAGE TO BUSINESS !!! THEY DON'T CARE ABOUT YOUR DATA AND YOUR WORK AT ALL !!!! THEY DO EVERYTHING THEY CAN, TO HAVE DISAPPOINTED CUSTOMERS !!!