I've had nothing but problems with them almost deleting my names and them over charging me. They are now holding my domains hostage because instead of $185 they are trying to charge me $ over $1200 even after admitting they have problems with their system. Join my facebook page here https://www.facebook.com/pages/1and1-Complaints/311641905516330 or my website here: http://1and1complaints.com/ If you have had problems file a complain with Internic/ICANN here: http://reports.internic.net/cgi/registrars/problem-report.cgi