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DO NOT buy anything from StatsJunky

Discussion in 'Shopping' started by Lkimmel, Nov 16, 2009.

  1. #1
    I bought the StatsJunky software which is used for PPC tracking last month and after having it for about 3 weeks I realized that it was not worth the $400 dollars I spent on it. I thought, not a problem because StatsJunky has a 30 day money back guarantee.

    So I sent SJ support a ticket asking for my money back, just as they tell you to do on the site. After 2 more attempts at trying to get a hold of the SJ team I realized that they weren't going to reply. I then went on to the SJ forum and posted a thread about the issues I was having and found that a few other people were having similar problems!

    All of this made me pretty mad, but when I went back to the forum today and realized that they had deleted my thread that pointed out the defaults of their service I was livid!

    So my main point: nobody buy StatsJunky because they have a mediocre product and terrible support. Try Prosper/Tracking 202
    SEMrush
     
    Lkimmel, Nov 16, 2009 IP
    SEMrush
  2. MoneyMastery

    MoneyMastery Peon

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    #2
    I hate hearing these stories. It's too bad about your $$. Good luck in the future.
     
    MoneyMastery, Nov 17, 2009 IP
  3. debunked

    debunked Prominent Member

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    #3
    If you bought with credit card or PayPal you better get on the charge back right away. Keep copies of what you sent them, emails, posts, etc... Take screen shots of forum posts since they are deleting them. This will help your case.

    Keep us updated and let everyone know if StatsJunky is a scam, fraud, has problems, etc... DP has enough power to make sure that people can find out about StatsJunky if they are scamming people with junk software.
     
    debunked, Nov 18, 2009 IP
  4. tenev

    tenev Active Member

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    #4
    if you bought it with paypal u have 45 days to open dispute for credit cards u can go at the bank and reverse within 180 days i think
     
    tenev, Nov 18, 2009 IP
  5. scheng1

    scheng1 Peon

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    #5
    thanks for informing. $400 is really very expensive. I wonder why they never have a trial version to let people test it before buying.
     
    scheng1, Dec 14, 2009 IP
  6. Jeccles

    Jeccles Peon

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    #6
    Because, if it is as bad as Lkimmel said, no one would buy it.:eek:
     
    Jeccles, Dec 14, 2009 IP
  7. adolouw

    adolouw Guest

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    #7
    yes, at least they must have a trial version,wow men before buy anything just do a little bit of research dude.
     
    adolouw, Dec 17, 2009 IP
  8. bogleg20

    bogleg20 Peon

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    #8
    StatsJunky is definitely a terrible product that people should avoid at all costs. The program itself barely works anymore, and their support is absolutely the worst I've ever seen. As the OP said, they don't honor refunds, and oh yeah, they don't pay their affiliates either. Even if their long awaited brand new version ever comes out, stay far far away. You'll just get a big headache dealing with them.
     
    bogleg20, Mar 15, 2010 IP
  9. Lkimmel

    Lkimmel Active Member

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    #9
    Hey guys, a quick update:

    I got my money back a while ago. Not that it was in a timely manner or anything. They still had slow responses and pitched me the "upcoming" product. They need to charge less, and monthly (i think they're doing $97 a month for the new stuff), that way they could keep people happy while having monthly income to support the product. Either way, the software has way too many problems way too often (google syndication went down one time and didn't come back for over a week....yes, google, the most important resource for anyone using ppc).

    Anyway, I got my money back and won't be going back :)
     
    Lkimmel, Mar 15, 2010 IP
  10. tonton0192

    tonton0192 Peon

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    #10
    yeah. that's a waste of money...
     
    tonton0192, Mar 17, 2010 IP
  11. ryodimas

    ryodimas Peon

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    #11
    $400 is a big money. How poor you are, Keep post something like this and they'll get bad public relations. It breaks their business
     
    ryodimas, Mar 17, 2010 IP
  12. he2010

    he2010 Peon

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    #12
    o my god,DO NOT buy anything from StatsJunky
     
    he2010, Apr 6, 2010 IP
  13. Netwalker

    Netwalker Guest

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    #13
    I agree, people making money don't care if their product or service does not work, and by the time that we want to find them for a refund, they just hightail it, with our money.
     
    Netwalker, Apr 21, 2010 IP
  14. Julamo

    Julamo Peon

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    #14
    man these scams are all over the web it's pretty scary.

    I've been scammed a few times too back in the early days and you feel powerless, like there's nothing you can do...

    Hope you can get to the bottom of this.
     
    Julamo, Apr 21, 2010 IP
  15. coluden

    coluden Peon

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    #15
    I'm very sorry to hear about your troubles. But, assuming you used a cc you should have some recourse. I hope you can get your money back. Scammers!
     
    coluden, Apr 21, 2010 IP
  16. thermal

    thermal Peon

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    #16
    Thanks for heads-up mate :)
    [​IMG]
     
    thermal, May 9, 2010 IP
  17. xiaoniou

    xiaoniou Greenhorn

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    #17
    Best do so to save money seo
     
    xiaoniou, May 9, 2010 IP
  18. extremephp

    extremephp Peon

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    #18
    Keep the money safe, Invest in something Valuable, Not into some kinda Shits like these..! Make it sure they are Well, and quick before you buy something from them :)
     
    extremephp, May 9, 2010 IP
  19. Groovystar

    Groovystar Peon

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    #19
    You paid $400 for software???
     
    Groovystar, Jun 4, 2010 IP
  20. Maylin

    Maylin Peon

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    #20
    Glad to see you got your cash back.
     
    Maylin, Jun 4, 2010 IP