DNS/server move problem

Discussion in 'Site & Server Administration' started by marklcfc, May 5, 2010.

  1. #1
    I moved my website onto a new server 7 days ago, the majority of visitors to my site recognised the site within 1/2 days, but there are still 9/10 of them stuck on the other server. Is there anything I can do to correct this? :confused:
     
    marklcfc, May 5, 2010 IP
  2. RHS-Chris

    RHS-Chris Well-Known Member

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    #2
    Have you ensured your DNS is setup correctly? Plug your domain in here:

    http://intodns.com

    Chris
     
    RHS-Chris, May 5, 2010 IP
  3. marklcfc

    marklcfc Member

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    #3
    Everything seems ok apart from 'a' records.
     
    marklcfc, May 6, 2010 IP
  4. Mia

    Mia R.I.P. STEVE JOBS

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    #4
    What do you mean by that?
     
    Mia, May 6, 2010 IP
  5. marklcfc

    marklcfc Member

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    #5
    the 'a' records are missing
     
    marklcfc, May 6, 2010 IP
  6. Mia

    Mia R.I.P. STEVE JOBS

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    #6
    Well, that could certainly be the root of the problem.
     
    Mia, May 6, 2010 IP
  7. RHS-Chris

    RHS-Chris Well-Known Member

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    #7
    They sure could be! Share the domain with us if you would like further input.
     
    RHS-Chris, May 6, 2010 IP
  8. crashus

    crashus Active Member

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    #8
    Check your domain records at your nameservers, maybe you're using old NS still

    Give us at least 1 domain as example
     
    crashus, May 6, 2010 IP
  9. marklcfc

    marklcfc Member

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    #9
    marklcfc, May 7, 2010 IP
  10. Mia

    Mia R.I.P. STEVE JOBS

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    #10
    I only found one error. The MX record for foxestalk.co.uk refers to mail.foxestalk.co.uk which is a CNAME record. You should really use an A record there.

    Other than that, I see nothing wrong with the zone.
     
    Mia, May 7, 2010 IP
  11. marklcfc

    marklcfc Member

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    #11
    Almost a month after moving and I still have members not able to access the new server!!! :(
     
    marklcfc, May 19, 2010 IP
  12. crashus

    crashus Active Member

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    #12
    are they able to run nslookup?
     
    crashus, May 19, 2010 IP
  13. marklcfc

    marklcfc Member

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    #13
    A few people have tried running nslookup fileserver mysite.co.uk in cmd and got the old ip address...
     
    marklcfc, May 19, 2010 IP
  14. aroel

    aroel Well-Known Member

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    #14
    i can only see error in your mx record, you have to fix it...

    call cheetaweb to fix it, or build your own domain name server
     
    aroel, May 19, 2010 IP
  15. marklcfc

    marklcfc Member

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    #15
    Still have a few members on the old server, 5 weeks after moving servers... :(
     
    marklcfc, May 31, 2010 IP
  16. Snoork Hosting

    Snoork Hosting Active Member

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    #16
    I'm not seeing any problems after running few diagnostics testings on your website through several DNS sites and ping sites.

    Everything seems to be working perfectly fine and your website is resolving perfectly fine to everyone around the world.

    Results

    Received responses: 66  Ok  -  0 Failed
    Code (markup):
    http://host-tracker.com/check_res_ajx/4968228-0/
    Code (markup):
     
    Snoork Hosting, May 31, 2010 IP
  17. marklcfc

    marklcfc Member

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    #17
    I deleted my account on my old server and that seems to have solved it. Should I have done that ages ago? I left it open so people that weren't yet directed at least had a message about the server move!
     
    marklcfc, Jun 1, 2010 IP