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DM notifications not shown up

Discussion in 'Twitter' started by jfarbzz, Oct 29, 2019.

  1. #1
    You know the blue bubbles on the message icon that shows you how many DMs you have? For some reason I’m not seeing that even when I have unread messages. And yet I can’t see it from notifications regarding posts. Anyone know what’s up with that?
    SEMrush
     
    jfarbzz, Oct 29, 2019 IP
    SEMrush
  2. sarahk

    sarahk iTamer Staff

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    #2
    Is that on desktop, android or ios?
     
    sarahk, Oct 29, 2019 IP
  3. trigshady

    trigshady Active Member

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    #3
    Maybe you have muted your notifications from the people you don't follow? You can check it in the settings -> notifications -> advanced filters. Also, it could be just the cache or it's just a bug from Twitter side.
     
    trigshady, Oct 30, 2019 IP
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  4. jfarbzz

    jfarbzz Peon

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    #4
    Desktop and ios.
     
    jfarbzz, Oct 30, 2019 IP
  5. jfarbzz

    jfarbzz Peon

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    #5
    No, I’m not getting notifications from people I do follow.
     
    jfarbzz, Oct 30, 2019 IP
  6. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #6
    Maybe something in your devices that's interfering with the notifications.
     
    qwikad.com, Oct 30, 2019 IP
  7. jfarbzz

    jfarbzz Peon

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    #7
    Like what?
     
    jfarbzz, Oct 30, 2019 IP
  8. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #8
    It's a good question. Did you download / install something lately? Like an adblocker or a software?

    Also, did you try to clear cookies and restart your computer? I would also try this: I'd create a new account and then send a DM to my new account from my old one to see if it's working. If it is, then the issue is on the account not on the device level.
     
    qwikad.com, Oct 30, 2019 IP
  9. jfarbzz

    jfarbzz Peon

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    #9
    I’ve tried restarting my phone and sending messages from another account. Neither worked. It must be something wrong with Twitter since I’m having the same issue on my computer, the app, and in my phone‘s browser.
     
    jfarbzz, Oct 30, 2019 IP
  10. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #10
    Looks like that might be the case. You will have to contact them. Not sure if this contact page is going to help, but give it a try: https://help.twitter.com/en/contact-us
     
    qwikad.com, Oct 30, 2019 IP
  11. jfarbzz

    jfarbzz Peon

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    #11
    I have contacted them, haven’t heard back yet
     
    jfarbzz, Oct 30, 2019 IP
  12. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #12
    I noticed this morning that some of my accounts (I have several) are doing the same thing. I almost never check my DM/Notifications so I didn't realize that it wasn't just your account.
     
    qwikad.com, Nov 1, 2019 IP
  13. jfarbzz

    jfarbzz Peon

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    #13
    Wait so it’s not just an issue on my end? Huh.
     
    jfarbzz, Nov 1, 2019 IP
  14. trigshady

    trigshady Active Member

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    #14
    Most probably a bug from Twitter side.
     
    trigshady, Nov 4, 2019 IP