I just had a charge back from a guy who submitted 2 links in my directory www.linksinn.com the links were approved with 24 hours but after 3-4 days the guy started a dispute anyone else have this guy doing the same and also how u go into resolving dispute in ur favor in these cases , help really appreciated?? urls were eco-lights.com & composters.com/compost-tumblers.php Buyer: Green Culture Inc email of buyer : bafzal @ greenculture.com
If there is ever any problem I always use the same process. 1. I apologize that they are not satisfied with their listing. 2. I issue a refund. 3. I delete the site.
I don't let it go to chargeback. I refund it first. You could ask them to drop the dispute so that you can refund it....
i have emailed them 2 days back (the email of submitter) but no reply yet also today contacted them @ greenculture.com (looks like a good company not a newbie) lets see what they reply if they do what if they don't reply me at all ??
They are a few off the clients that submit to our directories daily and we have yet to have any problems with them or anyone ... they are "good" clients to us. Was thier any "reason" offered at the dispute? thx malcolm
No, chargeback doesn't affect your reputations. I receive over thousand of chargebacks a year, and nothing happens with my account. As long as you refund, you'll be fine. Always pay for the chargeback/refund or it is the end of your relationship with paypal. Just select issue a refund and submit. Then just remove their links.
We are also getting the regular submissions on our directories from - Green Culture Inc Never have any problem with them in past.
I also got few submissions from bafzal @ greenculture.com in the month of July,August and one in September too. Not yet have any problem with them.
We have also received problems from Green Culture Inc, never got a problem before with them. I am sure it must be some temporary issue, though its not a chargeback but inquiry from paypal.
Sunny do you mean to say 'You have also received submissions from Green Cutlure Inc, Am i right ? Typo mistake
I have received so many featured submissions from Green Cutlure Inc in past and haven't had any problems.........
I have received a submission from them on 14th and then 2 days later it is on temporary hold pending an enquiry by PP. As the owners didn't contact me, and I approved and listed the site within 24 hours I don't know what the problem is. First time this has happened to me.
Temporary on hold is different from dispute... Just wait until the investigation is over. If money reverse, then remove link.
I have the same problem. I wrote him an mail, but did not get an response. I have sent the paypal team the url of his listing...
I had charge back from this guy as well Buyer: Green Culture Inc email of buyer : bafzal @ greenculture.com
chargeback is never gonna hurt your reputation. and you dont even need to ask him to close dispute. there is an option in resolution center using which you can immediately issue refund and close dispute.