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Did my server get turned into SPAM? (Email Blacklist)

Discussion in 'Site & Server Administration' started by boon4376, Jun 9, 2010.

  1. #1
    I'm hosting with devotedhosting.com... And I'm having a problem. Some of my emails are bouncing back and saying that I'm SPAM.... Now coicidentally, this happened just after we sent some email blasts VIA verticalresponse.com to people on our email list (didnt buy, these are people who have been interested in the product before)... This is the second time since we started hosting with them that this has happened as well... previously the guy at devoted hosting had to get our server removed from a blacklist somewhere.

    Anyways, this is the error message. It seems to be only people who have their email hosted with a particular service host.... I thought that because Vertical Response sent emails from THEIR server we were fine, with a total of only 1700 emails sent out with them i dont see how we could have been turned into spam...

    Is it possible someone at the office has a virus is causing this? Or is it from the email campaigns?

    Errors:
    1.)
    From: Mail Delivery System
    [mailto:Mailer-Daemon@serenity.devotedhosting.com]
    Sent: Wednesday, June 09, 2010 9:15 AM
    To: ###@#######.com
    Subject: Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    ####@#############.com
    SMTP error from remote mail server after end of data:
    host inbound.registeredsite.com [66.97.46.122]:
    554 5.7.1 The message from (<###@######.com>) with the subject of
    (Updated:
    Racquetball) matches a profile the Internet community may consider spam.
    Please revise your message before resending.

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <###@#######.com>
    Received: from rrcs-69-193-74-38.nys.biz.rr.com ([69.193.74.38]
    helo=D4W4TXF1)
    by serenity.devotedhosting.com with esmtp (Exim 4.69)
    (envelope-from <dan@revdrtv.com>)
    id 1OML7d-0001aH-01
    for ####@##########.com; Wed, 09 Jun 2010 09:15:10 -0400


    2.)
    -----Original Message-----
    From: Mail Delivery System
    [mailto:Mailer-Daemon@serenity.devotedhosting.com]
    Sent: Wednesday, June 09, 2010 10:20 AM
    To: ####@##########.com
    Subject: [SPAM]Mail delivery failed: returning message to sender

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    ####@netzero.net
    SMTP error from remote mail server after initial connection:
    host mx.vgs.untd.com [64.136.52.37]: 550 Access denied...49c35f23026f9ec30b2e0e434b3b833b5ae3cfdaf7ca73fa8a3a9f37cfbbcf7707b
    e779fd32a9f2a2aaa972a8ba34adadf9adf3afaca3a4a93cb4ab7b7c3...

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <####@##########.com>
    Received: from rrcs-69-193-74-38.nys.biz.rr.com ([69.193.74.38]
    helo=D4W4TXF1)
    by serenity.devotedhosting.com with esmtp (Exim 4.69)
    (envelope-from <dan@revdrtv.com>)
    id 1OMM8I-0006jP-7i; Wed, 09 Jun 2010 10:19:54 -0400
     
    boon4376, Jun 9, 2010 IP
  2. kailash

    kailash Well-Known Member

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    #2
    kailash, Jun 10, 2010 IP
  3. seongpinas316

    seongpinas316 Peon

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    #3
    I agree mxtoolbox is the best checker for your IP mail server it's been tested for years. I hope you will solve your problem.
     
    seongpinas316, Jun 19, 2010 IP
  4. nikb

    nikb Peon

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    #4
    Last edited: Jun 20, 2010
    nikb, Jun 20, 2010 IP
  5. amaroks

    amaroks Peon

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    #5
    you might be black listed , but there is nothing in that email has to do with black listing :)
     
    amaroks, Jun 20, 2010 IP
  6. palmerlarryray

    palmerlarryray Active Member

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    #6
    As a heads up, the blacklisting could have been caused by the paid mailings but is more likely the result of being on a shared server. I found this out the hard way as many of my clients still cant get emails from me because of someone who shares the server I am hosted on.
     
    palmerlarryray, Jun 20, 2010 IP
  7. seongpinas316

    seongpinas316 Peon

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    #7
    Try to use white list service my friend it might solve your problem... spam blacklist filters are really strict :(
     
    seongpinas316, Jul 10, 2010 IP
  8. RonBrown

    RonBrown Well-Known Member

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    #8
    Seems to me you already know the answer to why your IP has been blacklisted


    You can't really blame the host for this. It seems you caused it yourself. For them to fix it for you was unusual, most hosts would kick you off if your actions caused their IPs to be listed because many anti-spam lists ban the whole IP block which affects everyone on their network.


    You don't say whether they gave you permission to add their email address to your email list. "Only 1700" is not a small amount and will easily get you marked as a spammer.

    I'd say you did this to yourself through your spam, sorry - email, campaign.
     
    RonBrown, Jul 11, 2010 IP
  9. boon4376

    boon4376 Greenhorn

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    #9
    Ron, these are people that "Opted In"
     
    boon4376, Jul 28, 2010 IP