Delay in Google answering?

Discussion in 'AdSense' started by Evoleto, Oct 11, 2005.

  1. #1
    Hello,

    I sent an email to AdSense support several days ago regarding an accidental click I made but they haven't answered yet. I've been in this situation two times before, and their answe was quite prompt, avg. 24 hrs.

    Have anyone noted a delay in answering lately?
    Could this be a bad sign for my publisher account?
     
    Evoleto, Oct 11, 2005 IP
  2. minstrel

    minstrel Illustrious Member

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    #2
    They're probably getting tired of hearing about it.

    ONE accidental click isn't going to worry Google. I'm sure that happens to almost everyone at some point.
     
    minstrel, Oct 11, 2005 IP
  3. Monolith

    Monolith Member

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    #3
    lol, youve been in this situation twice before? Does your finger really slip that much?
     
    Monolith, Oct 11, 2005 IP
  4. minstrel

    minstrel Illustrious Member

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    #4
    And you haven't?

    On many sites, the Google ads aren't far away from the navigation, so it's easy to click on an ad from time to time - I've done it myself. It's only the scare about having an AdSense account withdrawn that makes this situation any different - if it's some else's site, you just hit "Back" and don't think twice about it.
     
    minstrel, Oct 11, 2005 IP
  5. Evoleto

    Evoleto Well-Known Member

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    #5
    Well, yep, is slips that much.

    Trust me, if any AdSense publisher is tricking Google, their number of accidental click is over 3.
     
    Evoleto, Oct 11, 2005 IP
  6. minstrel

    minstrel Illustrious Member

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    #6
    Yes. Which is why I suggest you stop emailing Google every time it happens.
     
    minstrel, Oct 11, 2005 IP
  7. wrmineo

    wrmineo Peon

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    #7
    Yes, I would think that an "accidental" click is going to happen and possibly even be filtered out, and where honesty is always the best policy 1) Google probably has better things to worry about and 2) bringing undo attention on yourself may not be the best policy ...

    Maybe they're too busy getting readly for a PR update »crossing fingers» :D
     
    wrmineo, Oct 11, 2005 IP
  8. Less

    Less Peon

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    #8
    How fast Google replies also depends on your email address.

    I've registered my adsense from one of my email addresses and contacted adsense support from another one.
    In general it took them several days to answer and I was a bit angry with that.
    Finally they suggested me to contact support from the email address to which I've registered adsense. After that responses are about 24 hours fast.

    By in this case I agree with minstrel - seems that they've taken a look into their crm, found several such problems from your account and simply ignored the problem because it's too much :).
     
    Less, Oct 11, 2005 IP
  9. Evoleto

    Evoleto Well-Known Member

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    #9
    Correct, but is not my case, I emailed from the AdSense associated email address which happens to be a GMail one :)
     
    Evoleto, Oct 11, 2005 IP
  10. macdesign

    macdesign Peon

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    #10
    macdesign, Oct 11, 2005 IP
  11. Evoleto

    Evoleto Well-Known Member

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    #11
    Case closed - Google emailed me back :)
     
    Evoleto, Oct 11, 2005 IP
  12. minstrel

    minstrel Illustrious Member

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    #12
    Let me guess... the email said:

    Right? :D
     
    minstrel, Oct 11, 2005 IP
    EWpro likes this.
  13. Evoleto

    Evoleto Well-Known Member

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    #13
    :)

    Well, I gues you are right. Hopefully I will have a static IP soon for my machine and I will do an IP test before showing the ads.

    I'm glad is all over :)

    Thanks for your replies!
     
    Evoleto, Oct 11, 2005 IP