Anyone know if they are on the way out? I have about 5 sites hosted with them and they are all fine apart from one which lost its database (opencart site). The annoying thing is that I just finished working on that site and not the backup yet. Been trying to contact them to confirm if they can/cant help but not had a reply. Only a week ago, they helped me with another query quickly and efficiently so wondering if anyone heard anything?
That is wierd, the company just published Announcement today: https://www.damnx.us/index.php?fuse=admin&view=Announcements&ann_id=27 Try to wait few more hours or get their cellphone number.
hmmm funnily enough it now contains a backup clause... looking at the cached version of the page, there is no such clause. Very convinient. Time to move on i think. It would at least have been polite of them to respond to our emails. Never mind, pleanty more fish in the sea.
You should always keep your own backups anyway, and should never, ever rely on your host to make them or have them available in case something goes wrong. Whatever backup clause they put into effect really shouldn't make a difference.
absolutly right. apparently they are moving servers so should be fixed in 24 hours so good news. Regards,
Was just about to order their Ultimate pack at $50/year. Will wait to see how this pans out before going ahead.
Yesterday i contacted hostgator and x10hosting regarding backingup and site restorations. This is how the story went. I think everybody should read this http://galaxiess2.blogspot.com/2012/05/how-did-this-all-start-i-will-narrate.html