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CVV2 field is dropping 0 from the web interface

Discussion in 'Optigold ISP' started by JenS, Oct 3, 2006.

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  1. #1
    One of our customers updated their recurring credit card payment through the web interface. Their CVV2 number was 024. When their credit card was processed this month they received a decline notice. They were a bit confused since they just updated their card at the end of September. When I checked their account their CVV2 number was listed as 24 instead of 024. To see the error for myself I logged into their customer web interface, updated the credit card CVV2 number as 024. Sure enough, the zero was dropped after I hit update. I was able to update and charge the card through filemaker however that doesnt do me much good from an automation standpoint. I am using Optigold version 3.35, default web files and the credit card is a Visa. Has this been fixed in another version or any plans for a future fix?

    Thanks
     
    JenS, Oct 3, 2006 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    It has been fixed for 3.3.9.
     
    digitalpoint, Oct 16, 2006 IP
  3. JenS

    JenS Peon

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    #3
    Any idea when 3.3.9 fix will be released? I am getting some flack from customers who have updated their info but then get a decline notice since the 0 is dropped from the CVV.
     
    JenS, Jan 19, 2007 IP
  4. kirby009

    kirby009 Peon

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    #4
    the 0 is sometime not notice by the computer.
     
    kirby009, Jun 12, 2007 IP