hello, we have a web site hosted by a uk provider, however our customers in China feel it is extremely slow and some times it is just timeout.
Are you on just a shared hosting platform? You should consider moving to a China, Singapore or other Asia located hosting provider.
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China is a specific region. Singapore based hosting services might appear as really high priced solutions comparing to UK services. I think you can also check Australia based or US (West coast) based solutions.
The Great Firewall is the combination of legislative actions and technologies enforced by the People's Republic of China to regulate the Internet domestically. Its role in internet censorship in China is to block access to selected foreign websites and to slow down cross-border internet traffic. ... Economic Protectionism: China prefers the use of local companies