Customer Web Interface Problem

Discussion in 'Optigold ISP' started by comnett, Sep 10, 2006.

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  1. #1
    I'm trying to get the web interface running and have run into a problem.

    When I access "View Emails", the web interface does not list the customers emails. The "Additional Emails Allowed" count is correct. I can add emails though the web interface. It just won't list them.

    Any Suggestions?

    Adam
    Comnett Computer Services
     
    comnett, Sep 10, 2006 IP
  2. alemcherry

    alemcherry Guest

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    #2
    Wrong forum?? You wanted to post in customer support forum of your host???
     
    alemcherry, Sep 10, 2006 IP
  3. comnett

    comnett Peon

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    #3
    No...

    This is the Optigold ISP forum?

    I'm trying to get the web interface of Optigold ISP to work.
     
    comnett, Sep 11, 2006 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    What version of Optigold ISP are you using, and are you using the default web files?
     
    digitalpoint, Sep 14, 2006 IP
  5. comnett

    comnett Peon

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    #5
    ver 3.3.6

    Yes, default files
     
    comnett, Sep 18, 2006 IP
  6. comnett

    comnett Peon

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    #6
    upgraded to ver 3.3.8,

    problem still there.
     
    comnett, Sep 19, 2006 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    If you look at your Web Security.fp5 file, how many records are in it? Have you changed your web security files at ALL?

    Also, are you logged in as your web server "employee"?
     
    digitalpoint, Sep 20, 2006 IP
  8. comnett

    comnett Peon

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    #8
    Well, I got frustrated and re-installed everything, and it works now.

    But I suspect my problem was in the Web Security.fp5 file.

    The first time around, nothing would work after I first installed the web server. The Web Security.fp5 file was nothing like what was described in the "Web Security Note" in the Mainmenu window. So, I deleted everything from Web_security.fp5 and re-entered it as described in "Web Security Note". Then everything worked EXCEPT the email list.

    After re-installing, the Web_security.fp5 file has 10 records. The mainmenu.fp5 entry has 120+ fields listed, including the ones mentioned in "Web Security Note", and everything seems to be working fine.

    Here's the question. "Web Security Note" says ther should be only 2 records ( the way I read it ). And only 7 fields in the mainmenu.fp5 database record. Am I reading that right, or am I totally missing the point of the note?
     
    comnett, Sep 25, 2006 IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

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    #9
    What web security note are you referring to exactly?
     
    digitalpoint, Oct 16, 2006 IP