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Customer wants Payment via chat

Discussion in 'eCommerce' started by we8m457eR, Dec 8, 2016.

  1. #1
    Hi all again!
    Has anybody ever experienced a customer who wish to pay via chat? (Messenger, messages, Line, Whatapp, WeChat...etc)

    How would you make this payment process possible?
    Any opinions on how you'd deal with this, has anybody ever had this experience (merchant or client side)?
    SEMrush
    Thanks all!
     
    we8m457eR, Dec 8, 2016 IP
    SEMrush
  2. gkd_uk

    gkd_uk Well-Known Member

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    #2
    Wasn't aware you could make payment via chat apps ??

    Seems fishy to me
     
    gkd_uk, Dec 8, 2016 IP
  3. amazinglucy24

    amazinglucy24 Banned

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    #3
    I dont think its possible. usually they can only pay via amazon, cc or paypal.
     
    amazinglucy24, Dec 13, 2016 IP
  4. sarahk

    sarahk iTamer Staff

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    #4
    My bank lets me pay someone via their mobile number, email or their trademe (our version of ebay) account

    upload_2016-12-14_16-13-2.png

    @we8m457eR it could be that this client has something funky available through their bank. Just say no, be polite but firm.
     
    sarahk, Dec 13, 2016 IP
  5. Milliardo

    Milliardo Active Member

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    #5
    Yup, just tell the customer you only have certain payment options available but chat isn't one of them. I don't think payment through chat will be possible anyway.
     
    Milliardo, Dec 13, 2016 IP
  6. we8m457eR

    we8m457eR Greenhorn

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    #6
    I'm answering this very late... sorry...
    Thanks for your replies. @sarahk, it's cool to see that your bank allows payments via mobile!
    It's all in the making, but there just seem to be too many payment options (eWallets) out there and every one of them seem to be having trouble becoming trusted/popular...
    Thanks again to all for the info
     
    we8m457eR, Jan 5, 2017 IP
  7. Moloove

    Moloove Greenhorn

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    #7
    I don't think it's safe. You don't have information about who you pay, about what you paid for.
     
    Moloove, Aug 1, 2018 IP