Customer "support" Suuuuucks!

Discussion in 'Affiliate Programs' started by fryman, Mar 22, 2007.

  1. GADOOD

    GADOOD Peon

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    #21
    Alex, you're a damn star. ..even if I wouldn't want to work for you. ;)

    Btw the way - are we OK to scan in an e-mail our W8's to our managers for them to print off? Often when sending mail overseas (I'm in the UK) there can be some shocking delays. Sometimes months, or things never arrive at all.

    The sooner I can begin promoting the offers the better.

    Regards,

    Pete
     
    GADOOD, Mar 24, 2007 IP
  2. AlexAzoogle

    AlexAzoogle Guest

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    #22
    gadood,

    I'll check on that for you. I'm not 100% sure if a physical copy with your actual signature is required. Perhaps we can get a scanned copy so you can start running offers, while concurrently you mail us an actual signed copy to have on file.
     
    AlexAzoogle, Mar 25, 2007 IP
  3. prilep

    prilep Well-Known Member

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    #23
    I have never had any problems with azoogle. They always reply fast to my emails. I just depends on your manager.

    - Prilep :D
     
    prilep, Mar 25, 2007 IP
  4. jim0504

    jim0504 Guest

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    #24
    In all honesty,

    I have been with Azoogle for a little while now and not really made much money, but it was because of how great my AM was that I am now putting the final touches on a move that is going to put 6 figures a week through Azoogle.

    Mona is my AM and she is the best one I have ever had anywhere.

    James
     
    jim0504, Mar 25, 2007 IP
  5. onlinechicky

    onlinechicky Peon

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    #25
    Hmmm, maybe you should request another rep. Mine has been awesome - Jessie is her name, I think...she's even online on the weekend, and always helps me when I have an issue or question.
     
    onlinechicky, Mar 26, 2007 IP
  6. fryman

    fryman Kiss my rep

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    #26
    lmao... sent Alex an email about this 2 days ago and no reply either

    Guess I should just kiss my $450 goodbye... :rolleyes:
     
    fryman, Mar 28, 2007 IP
  7. AlexAzoogle

    AlexAzoogle Guest

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    #27
    fryman,

    Didn't see your email, and as most will attest here, they don't go ignored when they contact me. Please re-send or PM me.

    Thanks.
     
    AlexAzoogle, Mar 29, 2007 IP
  8. luthan

    luthan Peon

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    #28
    i am happy and relieved to say that azoogle has been nothing but good to me
     
    luthan, Mar 29, 2007 IP
  9. larysmith711

    larysmith711 Notable Member

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    #29
    I think people like to be communicated differently... I'm one that doesn't liked to be bugged a lot. I have plenty of stuff going on I don't need the every other day call.

    I *had* a rep that would call once or twice a week but what I didn't like was the fact that every conversation was about pushing offers. Now... I don't mind making more money however... it often felt like my rep was pimping what was good for my rep.... and not for me.

    BTW... my new rep is GREAT! (I've only spoke to her on email once - love that!)
     
    larysmith711, Mar 29, 2007 IP
  10. fryman

    fryman Kiss my rep

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    #30
    Wish I could say the same. Still no reply at all from my rep, sent an email to Alex, no reply, sent a PM several days ago, no reply either.

    Should I learn how to make smoke signals?
     
    fryman, Apr 2, 2007 IP
  11. AlexAzoogle

    AlexAzoogle Guest

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    #31
    fryman,

    I'm back in the office now and replied to your PM. Will be taken care of.
     
    AlexAzoogle, Apr 3, 2007 IP
  12. steveb

    steveb Well-Known Member

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    #32
    I think AzoogleAd's email spam catcher is killing a lot of the legit emails. I once had to email a rep 4 times before she could get my message.

    It appears that when you reply to their email, it goes through fine, but when you compose a new email from scratch, thats when the email gets caught in the filter.
     
    steveb, Apr 3, 2007 IP