I would really appreciate a memory-jog from DP-ers: A few weeks ago I was looking at a service that allowed my customers to rate their purchases etc. and display a real-time rating on my site. At the time, I was not getting enough orders to trip the minimum threshold, but now I am ready to implement this... The only problem is that I have forgotten the location of the site! Does anyone have any idea what it could be? It seems to be like the Yahoo Store rating thingy, if that helps.... Thanks!!
I guess none of you guys know.... Oh well, hopefully I will come across a site that it using it which will job my memory.
you need to do a pretty good volume for bizrate. I looked into it a while ago, but didnt have the # of sales they needed per month
Yes, I am hitting a similar problem. Although I theoretically do have enough sales per month, my customers do not seem to be as motivated to complete the rating as Bizrate says they should be, so I am not seeing much feedback. I will keep the code on my thank you page for a few months, to see if I get enough ratings to have the customer approval graphic on my site. If not, then there is not much point as I already have good interactions with a lot of customers, so I know what they are feeling.
Carowan, you were right! Although I have more volume than I need (according to Bizrate), only 1 of my customers completed a feedback form in the last month! At this rate I will, (a) Learn nothing useful from them, and (b) not have a nice customer rating graphic to display on my site. I guess the moral of the story is to take the supposed number of required orders and multiply by 10 - in other words, don't bother signing up unless you have very motivated customers and do more than 1000 orders business per month.