Customer Has Not Paid Me!

Discussion in 'Legal Issues' started by britopian.com, Aug 21, 2006.

  1. #1
    Hi all....I did something stupid. I didn't require one of my clients to pay me a deposit for some work I did for her and now she is not responding to my emails about payment.

    Any ideas of what I can do to get my money? I do have FTP access to her site so I know I can take the site down but I am not sure if this is the right tactic.
     
    britopian.com, Aug 21, 2006 IP
  2. DarrenC

    DarrenC Peon

    Messages:
    3,386
    Likes Received:
    154
    Best Answers:
    0
    Trophy Points:
    0
    #2
    Send her a final demand if she doesn't pay, take down the website until payment is paid, I think you have every right to do that.
     
    DarrenC, Aug 21, 2006 IP
  3. alur3n

    alur3n Peon

    Messages:
    269
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    0
    #3
    If you warn her she will just back it all up or change the FTP pass?
     
    alur3n, Aug 21, 2006 IP
  4. yfs1

    yfs1 User Title Not Found

    Messages:
    13,798
    Likes Received:
    922
    Best Answers:
    0
    Trophy Points:
    0
    #4
    Unless the service she owes you money for is hosting, I wouldn't use their ftp details to delete their site. You may actually find the tables turned in that case if they take you to court.

    It may help to give more details of the kind of work you did
     
    yfs1, Aug 21, 2006 IP
  5. Correctus

    Correctus Straight Edge

    Messages:
    3,453
    Likes Received:
    389
    Best Answers:
    0
    Trophy Points:
    195
    #5
    You must email them, didn't you keep any of their contact info? Oh well you can find their phone number from the domain whois maybe! See if you can do that and call them up

    IT
     
    Correctus, Aug 21, 2006 IP
  6. britopian.com

    britopian.com Peon

    Messages:
    160
    Likes Received:
    4
    Best Answers:
    0
    Trophy Points:
    0
    #6
    thanks all. I was thinking of having a friend call her and pretend he is a lawyer; and tell her I was planning on suing her. What do you all think?

    Is this the ethical thing to do?
     
    britopian.com, Aug 22, 2006 IP
  7. AnaB

    AnaB Peon

    Messages:
    1,336
    Likes Received:
    36
    Best Answers:
    0
    Trophy Points:
    0
    #7
    I wouldn't do that. Just call her up and tell her you want the money and (tell her you're suing her if thats what you want to do). Goodluck though. I know how bad it sucks. I have had the same thing happen this June....
     
    AnaB, Aug 22, 2006 IP
  8. yfs1

    yfs1 User Title Not Found

    Messages:
    13,798
    Likes Received:
    922
    Best Answers:
    0
    Trophy Points:
    0
    #8
    Im not sure how it is where you are but its only $15 to file a small claims (Are they in the same country or area?)

    Impersonating a lawyer can also get you in trouble.
     
    yfs1, Aug 23, 2006 IP
  9. marketjunction

    marketjunction Well-Known Member

    Messages:
    3,779
    Likes Received:
    187
    Best Answers:
    0
    Trophy Points:
    183
    #9
    You are just full of troublesome ideas.

    1. Taking down her site will get you sued.

    2. Impersonating a lawyer will also get you in trouble. If you go to court with this person, you can plan on that going against you.

    Here's what I would do:

    1. Learn for the experience first of all.
    2. Send a CERTIFIED letter to her address informing her of the past due bill. Be professional. Tell her what is owed, when it was owed and why she owes you. Give her 10 business days to present payment. Inform her that you will be seeking any possible collection and legal action after that point and that she will be responsible for all legal fees should the matter end up in a court of law.

    When you send the letter, send it CRRR so you get the little green notice back that it was received and so you can track it. Make a copy of the letter you just sent and include the certified details in the letter. Mail that out.

    Now you wait. If the time goes by without contact, proceed from there.
     
    marketjunction, Aug 24, 2006 IP
  10. daboss

    daboss Guest

    Messages:
    2,249
    Likes Received:
    151
    Best Answers:
    0
    Trophy Points:
    0
    #10
    is she located in the same area as you? if so, you'd be surprised how effective a face-to-face meeting can be - just hop over uninvited and talk to her... :)
     
    daboss, Aug 24, 2006 IP
  11. Judd

    Judd Active Member

    Messages:
    1,107
    Likes Received:
    39
    Best Answers:
    0
    Trophy Points:
    90
    #11
    well if worse comes to worse, it was a very valuable lesson that im sure you wont let happen again. just learn from your mistakes and move on if you feel that this cannot be resolved.
     
    Judd, Aug 24, 2006 IP