There are hundreds of different CRMs now. Which ones you personally are using now/ used earlier? Can you name their pluses and drawbacks? Please provide as much info as you can. Thanks in advance!
It depends what its for. For a forum I like VB as everything integrates with it. For Blogs I like wordpress as its easy to use.
We are using iMIS from Advanced Software International. The capabilities are good and a decent match for our not for profit organization. The software itself is undergoing a long process of modernization and when viewed from the database side, there is a lot of redundant history lying about. I am sure the same is true of the software, but I have not spent any time examining that. It is not open source. Is the word software forbidden here when capitalized?
CRMnext creates a holistic view of customers. For example - view details of an Account with it related contacts, opportunities, cases, activities, payments and lots more on a single interface. Its customization, administration and integration tools greatly enhance performance and ensure alerts, escalations and assignments are effective for all teams. With CRMnext you can capture Tweets as cases or leads to enhance follow-ups. Also, pinpoint Tweets with specific keywords to increase warm leads. Explore CRMnext: http://www.crmnext.com