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Credit Card processing error

Discussion in 'Optigold ISP' started by seminole, May 3, 2007.

  1. #1
    Hello. Whe nwe run our credit cards about half are processing as normal and half are not. I can't see the entire error message for some reason but there are two main errors: (how can I see the whole error?)

    1.) This transaction has been.......



    2.) The transaction resulted............

    The weird thing is that all of the c.c info per customer is entered the same way? Please advise.
     
    seminole, May 3, 2007 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Go to the customer's Payments screen, and click on the "Authorize CC" button, that will allow you to run just their credit card individually/manually. If there is anything but an approval (decline or error), you will get an option to view the verbose network response (allows you to see the full message).
     
    digitalpoint, May 14, 2007 IP
  3. reyotech

    reyotech Peon

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    #3
    Hey good advice,

    I had the same error,

    everything cool now!
     
    reyotech, May 17, 2007 IP