Credit Card Issue

Discussion in 'Google AdWords' started by gjhamilton, Jul 14, 2010.

  1. #1
    Hello all,

    I lost my card and had to get a new one. I never updated it in my adwords account. So I did a prepayment. Now I cannot change the card information since a payment is process. Well now my funds are exhausted and nothing is running and I cannot refresh the balance. Is there any way around this or do I just have to wait it out? Thanks
     
    gjhamilton, Jul 14, 2010 IP
  2. thomas1rank

    thomas1rank Member

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    #2
    Your best bet is to contact Google directly:

    You should also be able to access help (contacting Google) by going into your AdWords account, then click on HELP (in the upper right corner). Once there, follow this pathway: AdWords › Help articles › Contacting Support › Contact Us
     
    thomas1rank, Jul 14, 2010 IP