First of all I apologize I am not sure it is best place for asking this question but I think this is the right place. If I am wrong please move it to right location. thanks. I am webmaster of a shopping cart site selling baby sheets. Today I have experienced a very strange order. Credit card number for that order in our system is different from we are viewing in authorize.net system. Our system shows us 'Visa' but authorize.net records says its 'American express'. Card number is also different. We are using 128bit SSL certificate to secure our payment process. My question is that Is it a hacking attempt or any other server issue? Maybe problem at authorize.net. Is it possible? I don't think it is a code issue as all other orders are fine and cc info in our system and auth.net are same. Please suggest what should I do to solve this issue.
Can you see the first digit of the card? If it is a 3 then its an amex, 4 and its visa. I've had the same thing happen to me in the past with linkpoint. The system was smart enough to change the card type when someone put in the inaccurate type of care they were using. It was several bugs that happened at the same time, but it did happen. It was not a hacking attempt, just a coincidence everything just properly aligned to make the order not fail.