If someone does a credit card charge back, how can you try to win the dispute? Let's say that you sold a domain name; is there any way that you can win?
Nope, they still win as this is a service. I heard from my friend, he doing a exchange his paypal to egold. But, the seller never sent the egold, he open a dispute, and he win that dispute, he got his money back in his paypal account. My friend using CC funding for his paypal account.
In the past, I was selling software through Paypal and there was several customers who successfully reverse the payments no matter how much evidences I provided which even included emails from the customers who acknowledged that they receive the programs in good condition and happy using them.
In my software sale transactions with paypal, I always include "NO REFUND" in the payment notes. I own my software rights and don't resell for anyone. They are big ticket items and I can't take any chance. There's a lot of people out there that would like to try to buy software and bring it back. Ever noticed Best Buy, etc. don't refund software? just exchange for a new working copy of the same program. David
Hi David, how do you do "NO REFUND" in the notes? You can only leave a message when you buy something I thought.
I did state 'No Refunds' on my order page, website and everything else and yet I still do experience request for refunds and chargebacks. Not everyone play fair.
The problem is that even if paypal doesn't want to let them win, they will do an actual cc chargeback and paypal will be forced to pass this to you I hope paypal considers charge backs as business risk covered from the fees they take as long as your charge back to good transactions rate is good this is what I call a good business model but they could care less as people are addicted to paypal no matter what
Well, although this would probably help reduce fraud but it may get too complicating for some customers and they may go somewhere else. Not everyone has a fax machine.
Even if Paypal believe you, they'll still have to reverse the transaction since they're at the mercy of the banks.