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Create Email account problem

Discussion in 'Optigold ISP' started by bbrunton, Jun 13, 2004.

  1. #1
    When I go to the Customer web interface, log in, and create a new Email customer, the email is created with the master domain name, not the customer's domain name.

    I just put in the username I desire to create the account.

    If I uncheck the web interface set up that says add a domain to email, the account is created without any domain attached. The Web interface set up has Email accounts restricted to customer's domain checked.

    I would like for a customer with a domain, to only be able to create emails at his own domain if he has one. How can I make this work? Is this a bug?
    SEMrush
     
    bbrunton, Jun 13, 2004 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    No, it's not a bug. Go to Maintenance & Preferences -> Web Interface Setup -> Customer Web Interface

    Make sure you have the Email Accounts Restricted To Domains Customer Owns setting set to Yes.
     
    digitalpoint, Jun 13, 2004 IP
  3. bbrunton

    bbrunton Guest

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    #3
    Yes.... I have the restriction to domains customer ownes set to yes. I believe I mentioned that in the first post.
     
    bbrunton, Jun 13, 2004 IP
  4. bbrunton

    bbrunton Guest

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    #4
    When I go to the Optigold program and enter an email in the services area, if I put the domain on the email such as username@domain.tld it takes that just fine. If I put just the username, it does not add a domain.
    However, when I create the email through the customer web interface, it adds the master domain if I do not specify any more than the username....If I put in the username@domain.tld it gives an error saying the username is an invalid length.

    Help Please.....

    I have OG 3.2.2 and the web files are all from that upgrade.
     
    bbrunton, Jun 13, 2004 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    The user would need to specify the domain when they add the email (a customer could have multiple domains). As far as the length thing, you may want to upgrade to take care of that.
     
    digitalpoint, Jun 14, 2004 IP
  6. stansman104

    stansman104 Peon

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    #6
    check your setup
     
    stansman104, Mar 26, 2011 IP
  7. AppleH

    AppleH Peon

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    #7
    I have an error same. Now not working. :((
     
    AppleH, Apr 14, 2011 IP
  8. benims

    benims Peon

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    #8
    I get error too :(
     
    benims, Jun 29, 2011 IP
  9. Fast Tracker

    Fast Tracker Peon

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    #9
    when i create my g mail account the password do not match,,it is a big problem for me ,,

    if any one know how to create g mail account informed me plz tnx.
     
    Fast Tracker, Jul 23, 2012 IP