Cpanel full backup not working or stopped. My site have 9Gb Disk used

I cant do Cpanel full backup for a site that have 9Gb Disk used (2Gb of them are mysql database, the rest are files), i use dedicated server


this is the screenshot, get the backup files only get about 13Kb in red sign




i had try do Cpanel full backup for smaller site in same server and its works normally (get about 8Mb) tar.gz file backup


Please help guys, what should i do to make Cpanel full backup working for that big enough site

 

Run the backup script manually from the server and see what happen.

 

i can do a backup for you in $20

50% advance

Regards

Alex