Correspondence with CB customers

Discussion in 'ClickBank' started by anarmyofme, Mar 22, 2008.

  1. #1
    Do any of you (as an affiliate) email customers after they purchase from your hoplink to say thank you? I started to think about whether or not it would reduce chargebacks...
     
    anarmyofme, Mar 22, 2008 IP
  2. exolis

    exolis Well-Known Member

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    #2
    I don't think it's necessary, an affiliate's job is basically to bring the buyers and sellers together.

    Most of the time, customers won't even know there's an affiliate involved and if you start sending "thank you" emails, it might just come across to them as weird. ;)
     
    exolis, Mar 22, 2008 IP
  3. bl4ckmaN^

    bl4ckmaN^ Well-Known Member

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    #3
    No, don't that. Affiliate is a "middle person" between a customer and a publisher, and it's best if a customer doesn't know that they are purchasing something through affiliate link, otherwise they feel like someone is making money out of them.

    Affiliates must be invisible ;)
     
    bl4ckmaN^, Mar 22, 2008 IP
  4. anarmyofme

    anarmyofme Well-Known Member

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    #4
    Thanks fellas! I never really thought about it until recently (just happened to see the email icon on the transactions page).

    Steven, I downloaded your book a couple of weeks ago. Good stuff! I appreciate it!
     
    anarmyofme, Mar 22, 2008 IP
  5. bl4ckmaN^

    bl4ckmaN^ Well-Known Member

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    #5
    Thanks. I hope it will help you to make some nice cash online :)
     
    bl4ckmaN^, Mar 22, 2008 IP