Contacting the Gmail team

Discussion in 'General Chat' started by TuesZ, Sep 29, 2007.

  1. #1
    I'm really mad right now, I send them an email and I get this:

    Thanks for contacting us. We aren't able to respond directly to inquiries
    submitted to this email address.

    Please visit our Help Center at http://mail.google.com/support/, or by
    clicking 'Help' at the top of any Gmail page within your account. Our Help
    Center provides answers to the most commonly asked questions, and offers
    information about Gmail and all of its features.

    If you are unable to log in to your Gmail account, please follow the steps
    to reset your password by clicking 'Forgot your password?' on
    http://mail.google.com.

    Sincerely,

    The Google Team

    ###

    WTF? Nothing more then a run around and around and around. This email is

    Does anyone know a way of getting in touch with a human over there?
     
    TuesZ, Sep 29, 2007 IP
  2. knightkrm

    knightkrm Peon

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    #2
    that's the one I usually use to get answers , try to email them once more. If you put this thread on google part you will get a better help
     
    knightkrm, Sep 29, 2007 IP
  3. TuesZ

    TuesZ Well-Known Member

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    #3
    I need to actually communicate with a live human.

    Am I crazy or is it weird to want to speak with the people that have been hosting my email for years now??!! wtf
     
    TuesZ, Sep 29, 2007 IP
  4. Jerlene.net

    Jerlene.net Prominent Member

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    #4
    Seems they just don't want to deal with your problem.

    Why not just try the method they suggested first?
     
    Jerlene.net, Sep 29, 2007 IP
  5. anions

    anions Notable Member

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    #5
    er...but they have been doing it for free haven't they?
     
    anions, Sep 29, 2007 IP
  6. Jerlene.net

    Jerlene.net Prominent Member

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    #6
    Doing it for free doesn't constitute poor service though.
     
    Jerlene.net, Sep 29, 2007 IP
  7. sama3l.

    sama3l. Banned

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    #7
    good luck with finding a human that works for google last time i heard they where cyborg... maybe its due to been a sunday i always jus tuse the google FAQ forum and get a answer within hours normally.
     
    sama3l., Sep 29, 2007 IP
  8. anions

    anions Notable Member

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    #8
    Yeah? This is google - they dont give a you_know_what

    Not to mention they're evil too...
     
    anions, Sep 29, 2007 IP
  9. Entourage

    Entourage Peon

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    #9
    Most of Google's Departments are like that :(
     
    Entourage, Sep 29, 2007 IP
  10. anions

    anions Notable Member

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    #10
    Yeah, try sending them "You're not ranking my site high enough" emails :rolleyes:
     
    anions, Sep 29, 2007 IP
  11. Jerlene.net

    Jerlene.net Prominent Member

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    #11
    I know they don't care, I didn't say they did. I'm just saying that a free service doesn't make it okay to be a poor service.
     
    Jerlene.net, Sep 29, 2007 IP
  12. anions

    anions Notable Member

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    #12
    So you made pretty much a pointless post huh?

    :p just kidding, dont -rep me :eek:
     
    anions, Sep 29, 2007 IP
  13. Jerlene.net

    Jerlene.net Prominent Member

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    #13
    Look back on your posts today, I'm sure the majority of them were pointless, not unlike the one right above this one.
     
    Jerlene.net, Sep 29, 2007 IP
  14. anions

    anions Notable Member

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    #14
    Hush...I'm on 9 infractions already. Dont want to get banned now do I?
     
    anions, Sep 29, 2007 IP
  15. Jerlene.net

    Jerlene.net Prominent Member

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    #15
    I wouldn't care so I'm not the right person to be asking.
     
    Jerlene.net, Sep 29, 2007 IP
  16. TuesZ

    TuesZ Well-Known Member

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    #16
    I guess I worded things wrong. If I wanted to find the answer to a question I would defiantly check the FAQ or Google itself.

    I'm actually trying to discuss my Gmail account with someone from the their team. It's related to security, I'm sure they don't have phone 'support' but at least an email address that doesn't give you an auto responder leading to loops, loops and more l000ps.ahhh

    Anyone have any idea what to do? Am I the only one that's wanted to speak with 'support'?
     
    TuesZ, Sep 29, 2007 IP
  17. powell

    powell Peon

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    #17
    trust me, you'll probably never get in contact with a human, its not in a companies religious beliefs, they want you to feel pain
     
    powell, Sep 29, 2007 IP