Contacting Google & Their Responses

Discussion in 'Google' started by BobL, Mar 3, 2006.

  1. #1
    Hi,

    I read many posts here where the author says that they have contacted google to ask about a certain problem with their website. Please can someone tell me the best way to contact them. I'm in the UK and i can't find an relevant email address.

    Also what are their responses like. Do they tell you what the problem is (if any) or do they normally just send back a list of G's rules and regulations.

    Cheers
     
    BobL, Mar 3, 2006 IP
  2. sji2671

    sji2671 Self Made Mind

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    #2
    Got to the website and you submit an email/report to themthrough the site, you will get an automatic canned response, if you then respond to that email you quite often then get human contact.
     
    sji2671, Mar 3, 2006 IP
  3. mad4

    mad4 Peon

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    #3
    It depends what you contact them about.

    I filled in a form about a bug in Analytics yesterday and got a human response within a few hours.
     
    mad4, Mar 3, 2006 IP
  4. Mohit

    Mohit Peon

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    #4
    Mohit, Mar 3, 2006 IP
  5. sji2671

    sji2671 Self Made Mind

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    #5
    Indeed, if it was related to adwords/adsense etc you would get a human response, I presume the poster means contacting google about their own site and nota product.
     
    sji2671, Mar 3, 2006 IP
  6. BobL

    BobL Well-Known Member

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    #6
    Yes, i do Scott.

    Is there an email address i can use to contact Google about a site rather than a product? Please can someone post it if so.
     
    BobL, Mar 3, 2006 IP
  7. Matts

    Matts Berserker

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    #7
    You need to follow the 'Dissatisfied? Help us improve' link, on a search result page, to a contact us form. I've never had a response for a couple I tried.

    Good luck
     
    Matts, Mar 3, 2006 IP