Contact form Submit button

Discussion in 'HTML & Website Design' started by drew68, Dec 5, 2012.

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  1. #1
    for some reason (javascript maybe?) the contact form, no matter what type of contact form i put in the pages...does not work on this site (it's a wordpress theme).

    http://vacationsbythebeach.com/contact/

    can someone explain to me why the submit button doesn't work?

    thanks!
     
    drew68, Dec 5, 2012 IP
  2. hasanoben

    hasanoben Active Member

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    #2
    It may be about your hosting service provider..
    Some hosting services like mine, doesn't allow php mail function to prevent spam..
    If your hosting service provider uses SMTP for mailing, you need a form that uses smtp..
    And for wordpress, you can try downloading WP-Mail-SMTP plugin to configure smtp
    And, Fast Secure Contact Form for contact form..
    Both are free and very handy..
    Hope that helps..

    Hasan Oben Pullu
     
    hasanoben, Dec 5, 2012 IP
  3. drew68

    drew68 Well-Known Member

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    #3
    thanks hasan..i use bluehost for all my clients hosting and never had a problem with it...i use contact form 7 plugin.
     
    drew68, Dec 5, 2012 IP
  4. Rukbat

    Rukbat Well-Known Member

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    #4
    There's no form there. If we can't see it, that's about the only kind of answer you can get, other than wild guesses. Like "there's no action for the form" or "the PHP file isn't where the form thinks it is".

    Put up the original page - with the form - and give us a link to it so we can see it. Or, if the relevant portion is small enough, post it here.
     
    Rukbat, Dec 5, 2012 IP
  5. hasanoben

    hasanoben Active Member

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    #5
    I've heard bluehost is good but never actually had a chance to use it.. so i don't exactly know about it...
    but contact form 7 didn't work for me once.. and i tried the si-forum which i mentioned b4.. and that worked out greatly..
    I'm not a master in wordpress or coding but i suggest you to give it a try :)

    And yes, there is no contact form at the link you provide us, i can't really tell more..
     
    hasanoben, Dec 5, 2012 IP
  6. Rukbat

    Rukbat Well-Known Member

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    #6
    Also, "does not work" doesn't tell us anything. What does it do that it shouldn't, or doesn't do that it should? If it does nothing, you're going to have to debug further (we have no idea what debug capability your site has, if any) to find out exactly what's breaking. Is it working but not sending email? Is the server-side code failing immediately? Is the Submit button not even submitting to the server?W

    We can't tell from "does not work", so we have no idea where to look. Installing it here may have nothing to do with why it doesn't work on your site.
     
    Rukbat, Dec 5, 2012 IP
  7. raajtram

    raajtram Member

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    #7
    Your theme might be having a CONTACT PAGE page template. Have you checked that?
     
    raajtram, Dec 6, 2012 IP