Connection problem

Discussion in 'Site & Server Administration' started by ladybiker, Mar 7, 2007.

  1. #1
    Suddenly I have a connection problem when trying to access my site (at Netfirms) while using a router I have always used. If I bypass the router, all is well. I can go to other sites, all over the place, including some other sites I have hosted at Netfirms. I cannot even ftp to the site.
    Netfirms says the problem is all mine, but I am thinking that if other people could possibly have a problem due to their nameserver set-ups, the problem is due to them. Why would I be able to access all internet sites I have ever tried but cannot get to my own? It is baffling. I have done all kinds of clearing of caches and even switched over to a different nic, but I want to be able to browse to the site using my router. I believe it is all due to their nameserver set-ups. Traceroute times out as soon as it gets to the hops at Netfirms.
    Am I correct in pushing them to make sure my site is browsable?
     
    ladybiker, Mar 7, 2007 IP
  2. rllunzmann

    rllunzmann Active Member

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    #2
    Is it possible that a firewall could be the issue here. And it could be yours or netfirms. Have you called them about this? I wouldn't think it would be the name server setup as your site is accessible without the router. Let me know what you find, this is interesting.

    Regards!
     
    rllunzmann, Mar 9, 2007 IP