Confused...

Discussion in 'Affiliate Programs' started by Gibran, Feb 5, 2007.

  1. #1
    Hi Guys,

    I want to see if you understand things in the same way I do...

    When I say to you that you cannot advertise, for example (these are hypothetical keywords/phrase):

    strawberry + chocolates + with + strawberry + jam in any combination.
    strawberry + chocolates + and + strawberry + jam in any combination.

    What do you understand? The way I see it is you cannot advertise these 5 keywords TOGETHER (therefore the + sign) in any combination. To me that is pretty clear...

    However, it means that you can advertise

    strawberry+jam for example on their own... isn't that right? Anyway, that is the way I understand it. It makes sense doesn't it?

    Looking forward to your replies... this is really important as it is regarding some confusion around unclear terms and conditions that I need to sort out.

    Regards,
    Gibran
     
    Gibran, Feb 5, 2007 IP
  2. Shoemoney

    Shoemoney $

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    #2
    wtf does this have to do with azoogleads?
     
    Shoemoney, Feb 5, 2007 IP
  3. CaitSith4343

    CaitSith4343 Peon

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    #3
    I figured you of all people would have gotten the azoogle notice that they were dropping all current offers and only running strawberry jam related offers from now on. ;)
     
    CaitSith4343, Feb 5, 2007 IP
  4. Gibran

    Gibran Peon

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    #4
    This was a real question. I did not mention in relation to which azoogle offer this is happening because I rather keep that out of the forum. Therefore, I used different keywords to those actually involved in the offer.

    I just wanted to know if you would interpret it as I do. Getting other people's opinion.
     
    Gibran, Feb 5, 2007 IP
  5. Shoemoney

    Shoemoney $

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    #5
    sorry not meaning to be a jerk but what does azoogleads say to this? Nobody here except for them can tell you there interpretation.
     
    Shoemoney, Feb 5, 2007 IP
  6. Gibran

    Gibran Peon

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    #6
    Shoemoney,

    Ok, this is what the terms and conditions for this specific offer actually say:

    “Beginning immediately, avoid using URLs and keywords composed of the following phrases both online and offline: • strawberry + jam + pear + biscuit in any combination • strawberry + jam + pear in any combination”

    I have changed the actual keywords involved in this offer as I don't want to mention the actual offer here.

    Now as I had understood until now this means that I cannot use these keyword phrases (all the keywords in the phrase. Also, do notice the emphasis on phrases) in any combination.

    It turns out I was using two of the keywords (NOT phrases). Let's say pear + biscuit for a specific ad (which is not one of these phrases)

    Today I receive an email from my affiliate manager that my links have been cut off because I am not abiding by the terms and conditions.

    I was outraged because to my understanding I had been complying with the terms and conditions as I am not and have not used for this offer the following keyword phrases:

    • strawberry + jam + pear + biscuit in any combination

    • strawberry + jam + pear in any combination”

    I had used only pear + biscuit once in a specific ad.

    Now what I was saying to my affiliate manager was that to my understanding as I read and understood the terms and conditions this was not violating the terms and conditions in any way.

    He, I figured out, does not really understand himself what the terms and conditions say and does not know with precision why my links were cut off because of this specific ad.

    There is more to it, but this should be enough to give you an idea. Now, can I have your opinion on this? Do you understand it in the same way I do? Or am I getting it all wrong?

    So far, what I have gathered is that this must be some kind of mistake or misunderstanding. Your opinion will be very appreciated.

    Regards,
    Gibran
     
    Gibran, Feb 5, 2007 IP
  7. AlexAzoogle

    AlexAzoogle Guest

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    #7
    Gibran,

    When it comes to search and restrictions, restrictions are imposed on us by the advertiser, Azoogle does not sit down one day and say "how can we prevent our publishers from making money." As such, I think what you're describing here is a way to get "around" the rules created by the advertiser. It's one thing when you're sending traffic to their competitor by the use of those keywords, but if an advertiser specifically said to refrain from using these terms and you are still continuing to do so, you are in fact breaking the rules.

    Don't get caught up in the language of "terms" or "phrases" When it comes to keywords and an advertiser's brand, they can create the rules as they see fit. In the future, talk to your affiliate manager if you feel that you may be crossing the line and get your keywords approved instead of waiting until your links are broken.

    Thank you.
     
    AlexAzoogle, Feb 6, 2007 IP
  8. carl_in_florida

    carl_in_florida Active Member

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    #8
    Why do I get hungry when I read this thread?
     
    carl_in_florida, Feb 6, 2007 IP
  9. Gibran

    Gibran Peon

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    #9
    No, I am not describing a way to get "around" the rules. I am just trying to clarify terms and conditions, which are not clear and state something completely different if you know anything about keywords and how they work.

    The terms and conditions clearly state that you cannot use the phrases in any combination. Not the individual keywords on their own within the phrases. I just feel here that if you cannot use the keywords by themselves then this should be made clear in the terms and conditions.

    Anyway, it seems I won't get anywhere with this.

    Regards,
    Gibran
     
    Gibran, Feb 6, 2007 IP
  10. AlexAzoogle

    AlexAzoogle Guest

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    #10
    Gibran,

    Treat the words "phrase" and "keyword" as one and the same. keyword = phrase. This will solve your confusion.

    Thank you.
     
    AlexAzoogle, Feb 6, 2007 IP
  11. Gibran

    Gibran Peon

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    #11
    Then keywords would become different phrases and we would end up in the same place. The confusion would still be there, because the terms are not clear and say something different. We can drop the subject as I will not get anywhere with you on this.
     
    Gibran, Feb 6, 2007 IP
  12. Shoemoney

    Shoemoney $

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    #12
    Gibran - I feel your frustrations and I can tell you its not fair, its confusing, and at times it just plain sucks.

    Just roll with it as it comes. It was hard for me to comply (as alex can attest lol) at times but its just the way it is and its out of there hands.
     
    Shoemoney, Feb 6, 2007 IP
  13. Gibran

    Gibran Peon

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    #13
    Shoemoney,

    I understand that now. Thanks for your support. I really appreciate it! :)

    Gibran
     
    Gibran, Feb 6, 2007 IP