Confused

Discussion in 'Google AdWords' started by Ericsson, Sep 17, 2006.

  1. #1
    Im new to adwords and need a bit of help...
    My account has seemed to stop showng my ads, the impressions are staying the same, theres no more click and the total cost is staying at $41.41.

    The account status still says active buts seems to be staying the same. Its been like this all morning...

    Any ideas whats wrong?
    Thanks
     
    Ericsson, Sep 17, 2006 IP
  2. Micromag

    Micromag Well-Known Member

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    #2
    Is the impressions for today showing 0 impressions?

    You run your ads for search network also or only for content network?

    1 - take a look into all the adgroups to see if most the keywords are inactive for search.

    2 - if problem is not #1, Run the ad diagnostic tool and run some of your active keywords to see if it show you something - probably it will show that the keywords is not on campaign

    3 - Go to your billing summary:

    https://adwords.google.com/select/ShowBillingSummary

    and check if there is not reject payment from last hours - it may take some ours to refresh also, but normally it should send you an mail before you notice your account are freeze :confused:

    4 - If #1, #2 and #3 do not give you an explanation you need to contact support - Is this your only account? If this is a second account they could be freezing due to some TOS violation.
     
    Micromag, Sep 17, 2006 IP
  3. Ericsson

    Ericsson Well-Known Member

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    #3
    It seems to be working again now... im not sure what had happened. Its my first account...

    Thanks
     
    Ericsson, Sep 18, 2006 IP
  4. GuyFromChicago

    GuyFromChicago Permanent Peon

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    #4

    I answer ppc questions on my blog and by far questions relating to not being able to see an AdWords ad are the most common. You'll get the hang of it and before you know if you'll be answering that same question for others:)
     
    GuyFromChicago, Sep 18, 2006 IP
  5. michaele99

    michaele99 Peon

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    #5
    One time I had same problem and I have changed kaywords and I still haven't seen my ad words. After few hour my friend who wanted help me sad it is okey and... it was :)

    Nice link :cool:
     
    michaele99, Sep 18, 2006 IP