Commissions question

Several times I have had commisions disappear. It will be in the "New" category as pending commission. A couple days later it's gone. What's up with that?

 

Try creating a transaction report with Action Status as ALL instead of New.

 

The commission is gone, doesn't show it anywhere in any search. This is the third time this has happened. I had $205 in new commissions, this has shown for 2 or 3 days, then all of a sudden today it's $194.

 

Why not ask CJ? Usually it's because of a chargeback on the advertisers end or the sale didn't go though.

 

I've never been successful when I've tried contacting CJ. I've only been doing this stuff for a couple months, but I've tried contacting CJ a few times and it hasn't worked.
If it's due to a sale not going through or something like that then that's understandable.

 

Its a reversal nothing to get all worked up about yet seeing its just under 10.00 but the best method I have found to get in contact with cj is too......... Call.

 

That's incorrect. Run a Commission Detail report & select "Corrected" in the "Corrected Status" dropdown. That will show any transactions that have been reversed.

 

I see it now. Three reversals, thanks.

 

You need to make sure the company is not reversing all sales slowly, I would say after 4 or 5 reversals in a row from one company would make me question the companies ethics.

 

They weren't all in a row, they were spread out over the month of July. All from the same company, but I have several more much larger commissions from the same company that have not been reversed. I'm more concerned about the extended commissions. Another company always puts my commissions in extended status. I don't know if this is anything to worry about since I haven't recieved my first CJ check yet. Maybe it's just their policy.