So for the past week or more I have not had one single lead. I got a bunch of clicks but no leads. Which is very out of the ordinary. I emailed CJ and got a reply telling me all the clicks are counting and affiliate links are ok and they can see no problem. Now today I sign into my account and my balance is the same as it has been for the past week, but later I sign in again, it shows a huge amount added to my balance, even though when I ran reports it still showed I didn't have any commissions for the past week. The extra money would make sense because that's about what I should have made by now. But when I sign in again, it's back to the original balance, the extra cash is gone. So what's going on?
I have no idea and seems like CJ doesn't either. But one thing I have noticed about commission-junction is their reporting TOTALLY SUCKS! I am signed up with over 10 affiliate networks and programs and CJ is the only one that I have issues with the reporting. Even to this day I am still not exactly sure how to view just my clicks. It never seems to work.
I'm having a similar problem. I just started a few months ago & my back office is telling me I've gotten thousands of clicks, 219 sales, 1 lead & that I've only earned $1.79 from the lead. How do you make 219 sales & only make $1.79? Are people not spending money? Is everyone signing up for a free trial? And even so I should still have made money from the leads even if no one spent anything. The program I made the 219 sales from is supposed to be paying .80 a lead. Something's not right.
What do you mean, your back office is telling you that you made 219 sales? CJ doesn't allow custom pixel placement, so how are you figuring out how many sales you got (other than CJ reporting)?
The reporting is telling me I've gotten sales, but it's telling me I'm not making any money from my sales like I'm working for nothing.