I have a client that sells electronics. We are planning on building a help-related site for the items that he sells. You know, tips on configuring the vcr's, answering machines etc. I m looking for input on content format. There are basically 2 ways we can go with this. A drupal CMS site where we have a page for each unit that is sold, such that we can have others post their comments, and the store tech guys post support related articles. The other option is a threaded forum such as DP. The option I am pushing for. I see a lot more great tips, with less work on our part. What are your thoughts on this? Any input would be greatly appreciated.
Not sure if a forum is a better way to be honest, with Drupal (I would use Joomla to be honest) you can organise content into categories etc, a forum for me is a mess, but it's your choice, maybe give users a choice? Just my 5 cents.