I signed up yesterday, bought $20 worth of advertising and it says I need to wait up to 72 hours before my campaign goes active. So that understandable I guess but now I have a new IP address and I want to login and see if there is any updates on my campaign status, and it won't let me. The fact that I have a new IP address it needs me to reset my password! Well w/e now I have enter in the random crap ID they gave me and enter in my email to reset my password. I did all that and now its been over an hour and still no email to reset my password. I know that I will never buy from them again. I mean really is it that necessary to give a PAYING user a weird ID 102031401 and TWO passwords! And check there IP. I'll have to buy a frigen static IP to use there stupid service that logs you out every two seconds. Sorry I wrote so much but I mean I feel like I just wasted $25 dollars ($5 activation).
Almost two days now and no email... I am contacting their support now, but not for access to my account but for a refund lets see how this goes
Yep, I will do that if they don't respond in a couple of days... feel like they stole my money Edit: here is what they sent me...
The security feature is to protect our Advertiser accounts in preventing any unauthorized acess or hacking to it. Clicksor has many advertisers spending thousands of dollars with us daily, so the system provides high security features to protect all of our advertisers. If you are not receiving an email back, it should be an emailing problem. Clicksor provides many contacting methods for our advertisers to get through us besides emails, including Live Support chat and inquiry that you can find on our website. In addition, each advertiser is assigned with a dedicated Account Manager to provide individual assistance and an introduction email was sent to each advertiser with direct contact info. We always try our best to assist our clients in resolving problems, so please PM us or feel free to use the alternative contacting options mentioned above to get a hold of our Advertiser Support Department.
You were not online so I had to submit a ticket either way. Which took a long time to get a response.
As posted above, you have received a reply from the ticket and we response to all tickets within the same day. For any inquiry needs instant reply, you can contact us through our Live Support. Our Live Support Chat is online during our office hours from Monday to Friday, 9 am to 6 pm EST. Besides the above contacting method, you can also PM me with your Account information and we can process the refund for you.