Hey all. I just started a CJ account so I'm quite new to this. I have set up a campaign on Facebook Social Ads today using one of my affiliate links. There were no problems there, Facebook approved the ad and I've already received a few clicks. The problem I;m having is that on my CJ publisher homepage it still says 0 clicks, and I'm not sure of why this is happening. Is there generally a lengthy delay between a click occuring and it showing up in CJ? Could Facebook be blocking the tracking cookie in their url redirecting process? Has anyone else used affiliate links in social ads before. Could there be a problem with my CJ account? I'm a bit confused here, any help is greatly appreciated.
The Quick Stats are usually pretty delayed... Performance Reports can also be delayed by a few hours. The fastest reports will be Transaction Reports (Commission Detail is updated in less than 2 hours), but those don't show clicks (just sales).
Thanks. I should have updated this post, my stats did update, looks like they are updating once a day at around 3am, for me at least. Looks as though I'm still at 0 sales, but that's another issue altogether. thanks for informative reply